User Confirmation Emails going in "JUNK BOX"

[PAKIDIL]

hello there, i hve tried search a lot and all i got is go in vbulltein option>than send email option .i have these options with my forum .

Enable Email features? >>>Yes

Allow Users to Email Other Members >>>>YES

Use Secure Email Sending>>>>>>>>NO

Use Mailqueue System>>>>>>>>>>YES ONLY

Enable "-f" Parameter >>>>>>>>>>>>YES

SMTP Email>>>>>>>>>>>>>>>>>>>NO

SMTP Secure Connection >>>>>>>>>>>>NO

the problem is my forum user confirmation mail going in junk box and not in inbox so what should i do for this and wot option in above should i use as yes or no thanks
waiting for ur help

thanks

[punchbowl]

Originally Posted by PAKIDIL

hello there, i hve tried search a lot and all i got is go in vbulltein option>than send email option .i have these options with my forum .

Enable Email features? >>>Yes

Allow Users to Email Other Members >>>>YES

Use Secure Email Sending>>>>>>>>NO

Use Mailqueue System>>>>>>>>>>YES ONLY

Enable "-f" Parameter >>>>>>>>>>>>YES

SMTP Email>>>>>>>>>>>>>>>>>>>NO

SMTP Secure Connection >>>>>>>>>>>>NO

the problem is my forum user confirmation mail going in junk box and not in inbox so what should i do for this and wot option in above should i use as yes or no thanks
waiting for ur help

thanks

Not really vbulletins fault that. Lots of site confirmation emails go into yahoo/hotmails spam box. You just have to make sure your users check it.

[PAKIDIL]

but i registered on other forum which is also vbulletin just to check and i recieved confirmation email and welcome email in my inbox.so if its vbulletin fault it must be for all vbulletin not just me or few guyz like me

[punchbowl]

honestly I have confirmation from big, legitimate vb sites going into my spam box and confirmation emails from tiny vb sites going into my inbox.

[PAKIDIL]

that's too bad or may be its just hosting server setting for sending mail

[snakes1100]

You need the mail.log / mail_log depending the the servers OS, that is the only way to find out exactly why the email server it is sent to is putting them in the users junk/spam folder, there are numerous reasons this can happen, probably the most notorious one is the domain that the email originates from, sample:

forums@server.yoursite.com

As the server. part is in the email, its not a correctly formatted email from address.

Make sure your host has setup a valid PRT record for your IP as well.

There are to many reasons to list here.

Get the email log from the server and start checking the hosts that are marking your emails as spam, there are numerous ways to resolve this depending on your host and if this is a dedicated server, you may have to resort to using the smtp feature built into vbulletin to use a real outgoing valid email account.

[PAKIDIL]

where i will get mail.log file ?

[snakes1100]

From the server itself, typically in /var/log on a linux server, if this isnt a dedicated server or a vps, i doubt your host will give it to you anyways.

[PAKIDIL]

this is the HEADER of the confirmation mail of the Vbulletin forums, and the mail is NOT sent to JUNK/SPAM
folder in Yahoo and hotmail:

Received-SPF: pass (google.com: domain of webmaster@vbulletin.org designates 209.62.16.134 as permitted sender) client-ip=209.62.16.134;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of webmaster@vbulletin.org designates 209.62.16.134 as permitted sender) smtp.mail=webmaster@vbulletin.org


This is header info of my forums, where the mail is sent to JUNK/SPAM of yahoo and hotmail:

Received-SPF: neutral (google.com: 66.90.101.244 is neither permitted nor denied by domain of zahidonly_4u@yahoo.com) client-ip=66.90.101.244;
Authentication-Results: mx.google.com; spf=neutral (google.com: 66.90.101.244 is neither permitted nor denied by domain of zahidonly_4u@yahoo.com) smtp.mail=zahidonly_4u@yahoo.com


So can anyone tell how to fix this, so that my FORUMS do not send the mail to JUNK/SPAM of yahoo and hotmail ?

[snakes1100]

Dont use a yahoo email in your admincp, the email should be set to one of your domain name.