On one of the forums I serve as Tech Admin, I have run into a situation I've never encountered before. When I import a product, sometimes the product settings are incomplete when I go to configure them, which renders the product useless.
For example, I imported my "Additional Thread Tools" product, and what I should see is:
But what I actually see is:
For now, I have asked the site owner to re-upload all files from the "admincp" folder to see if that resolves the issue, but in the meantime I thought I would ask here to see if anyone else has experienced this issue, and what was done to resolve it.
Does the page end after the "Auto-Prefixes" header or are the save/reset button also present on that page? Else it could be an internal server error that stops script execution.
The page just ends, there are no save/reset buttons.
In that case I'm pretty sure it's a fatal error in php, maybe due to the php version on that server in combination with the php code that is bound to the auto prefix option?
It's a file that has been going since 2013. I just started in earnest helping with this site in the last week or so. Once we get this issue resolved, I will definitely look into log file rotation.
In that case I'm pretty sure it's a fatal error in php, maybe due to the php version on that server in combination with the php code that is bound to the auto prefix option?
The site is running vB 4.2.3 and has PHP 5.6.28. I'm not familiar with the "auto prefix option."
The site is running vB 4.2.3 and has PHP 5.6.28. I'm not familiar with the "auto prefix option."
I mean the "Auto-prefixes" option of that plugin, does that particular option have PHP code in the XML file where it checks the value or generates the value for "Auto-prefixes"?
12-13-2016, 08:15 AM
Missing Product Settings
Linear Mode
