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  #1  
Old 11-05-2004, 12:34 PM
Lionel Lionel is offline
 
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Default what's going on by vbulletintemplates?
I go there all the time, and now all over sudden they are telling me I am not authorized to view or to download or to even post... I've got the same customer info here, at vbulletin.com and vbtemplates keep on asking me for my info by vbtemplates, cause the message says I am unlicenced????? Yesterday I was downloading there!!!!!
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  #2  
Old 11-05-2004, 01:14 PM
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Colin F Colin F is offline
 
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Quote:
Originally Posted by Lionel
I go there all the time, and now all over sudden they are telling me I am not authorized to view or to download or to even post... I've got the same customer info here, at vbulletin.com and vbtemplates keep on asking me for my info by vbtemplates, cause the message says I am unlicenced????? Yesterday I was downloading there!!!!!
Did you change your email address lately?

(I know, it's a stupid question, but I've got to ask...)
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  #3  
Old 11-05-2004, 01:31 PM
Lionel Lionel is offline
 
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yes my regular email does not work...
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  #4  
Old 11-05-2004, 01:48 PM
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Dean C Dean C is offline
 
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That is the reason then, change your email in the priority support section of your members area too. Btw moved to site feedback.
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  #5  
Old 11-06-2004, 04:31 AM
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AnhTuanCool AnhTuanCool is offline
 
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I have the same problem though. I use the same email for vb.org as in vbtemplate but vbtemplate still refuse my rights to download or viewing attachment
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  #6  
Old 11-06-2004, 10:45 PM
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Chris M Chris M is offline
 
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Quote:
Originally Posted by Dean C
That is the reason then, change your email in the priority support section of your members area too. Btw moved to site feedback.
Um.... Did you forget to move it?

Satan
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  #7  
Old 11-06-2004, 10:50 PM
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Dean C Dean C is offline
 
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Quote:
Originally Posted by hellsatan
Um.... Did you forget to move it?

Satan
Indeed. *bows head in shame*
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  #8  
Old 11-06-2004, 11:18 PM
Brad Brad is offline
 
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Quote:
Originally Posted by AnhTuanCOol
I have the same problem though. I use the same email for vb.org as in vbtemplate but vbtemplate still refuse my rights to download or viewing attachment
In this case you should contact offical support, they can manualy verify your status and update it on vBt. You should use this as a last resort tho, as it dose take up to an hour before your status is updated.
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  #9  
Old 11-08-2004, 10:27 AM
peterska2 peterska2 is offline
 
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I had the same thing and contacted someone on vBT (I think it was Zachery) and he checked it all out (I think) and updated my status.
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  #10  
Old 11-08-2004, 03:42 PM
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Xenon Xenon is offline
 
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Zak is one of the official support guys
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