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-   -   what's going on by vbulletintemplates? (https://vborg.vbsupport.ru/showthread.php?t=71382)

Lionel 11-05-2004 12:34 PM

what's going on by vbulletintemplates?
 
I go there all the time, and now all over sudden they are telling me I am not authorized to view or to download or to even post... I've got the same customer info here, at vbulletin.com and vbtemplates keep on asking me for my info by vbtemplates, cause the message says I am unlicenced????? Yesterday I was downloading there!!!!!

Colin F 11-05-2004 01:14 PM

Quote:

Originally Posted by Lionel
I go there all the time, and now all over sudden they are telling me I am not authorized to view or to download or to even post... I've got the same customer info here, at vbulletin.com and vbtemplates keep on asking me for my info by vbtemplates, cause the message says I am unlicenced????? Yesterday I was downloading there!!!!!

Did you change your email address lately?

(I know, it's a stupid question, but I've got to ask...)

Lionel 11-05-2004 01:31 PM

yes my regular email does not work...

Dean C 11-05-2004 01:48 PM

That is the reason then, change your email in the priority support section of your members area too. Btw moved to site feedback.

AnhTuanCool 11-06-2004 04:31 AM

I have the same problem though. I use the same email for vb.org as in vbtemplate but vbtemplate still refuse my rights to download or viewing attachment :(

Chris M 11-06-2004 10:45 PM

Quote:

Originally Posted by Dean C
That is the reason then, change your email in the priority support section of your members area too. Btw moved to site feedback.

Um.... Did you forget to move it? :p

Satan

Dean C 11-06-2004 10:50 PM

Quote:

Originally Posted by hellsatan
Um.... Did you forget to move it? :p

Satan

Indeed. *bows head in shame* :(

Brad 11-06-2004 11:18 PM

Quote:

Originally Posted by AnhTuanCOol
I have the same problem though. I use the same email for vb.org as in vbtemplate but vbtemplate still refuse my rights to download or viewing attachment :(

In this case you should contact offical support, they can manualy verify your status and update it on vBt. You should use this as a last resort tho, as it dose take up to an hour before your status is updated.

peterska2 11-08-2004 10:27 AM

I had the same thing and contacted someone on vBT (I think it was Zachery) and he checked it all out (I think) and updated my status.

Xenon 11-08-2004 03:42 PM

Zak is one of the official support guys ;)


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