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  #1  
Old 03-25-2007, 05:03 AM
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Shazz Shazz is offline
 
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Default Just hating working on requests...

Don't you just hate if...

Your working on a request and they say
"blah blah PM for more details"
and after chatting with them either by IM or PM for a hour they say
"I can't give out admincp or FTP login details sorry"
Yet you NEED it to either do or solve whatever

or

They give you a project to do and they require you to do this and this and this to prove to them you can do it... or to do the whole project and take screen shots or something. Even working with it on their site, and then he has found another person to do it thats already completed or is better.

or

They really suck at english and there is a misunderstanding somewhere and they refuse to pay anything and you've wasted all your time

Could it get any worse?

*NEW
Just got worse..

Graphic Design or can be a skin
"I don't know the sizes and everything just create something using your imgination"
Then after if they didn't like it, asks you to make more new ones.
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  #2  
Old 03-25-2007, 05:07 AM
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HMBeaty HMBeaty is offline
 
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Yeah man, that really sucks. I can't tell you how many times thats happened to me. If you want to get something working or fixed, why are you not willing to give us admincp/ftp details so we can help? It makes no sense. We can't help you if we can't see what the problem is. We can't add or customize features if we don't do it directly on your site, and most of the time, we can't exactly TELL you how to do the things we do. ESPECIALLY if your site has already been modified a great deal, it makes things a little harder.
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  #3  
Old 03-25-2007, 01:18 PM
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Staxed Staxed is offline
 
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Default

I guess this might be why I don't get a whole lot of projects from here...but I do get some...and the ones I get are usually pretty decent...

-If it's over $50...i require down payment (usually 25-50% depending on total price)
-If I can't understand you...I'm not working for you
-I mention the ACP and FTP usually in the beginning of the convo whether I need it or not...if they say no...i go on my way
-I take paypal...nothing else...if they don't have paypal...i go on my way
-If it's over $500 we sign a contract...no contract...i go on my way
-before i start, i list EXACTLY what i'm going to do according to them...and they will then reply that that is correct...then I start...so if they say i did something wrong...i can simply refer them back to that message...
-and probably most importantly...if they want me to do the work on THEIR site...then they PAY IN FULL before I start (or we agree on an escrow service...though i will charge a little more to cover my fee for this)

as I said...it makes it a little more difficult to get clients from here...but the ones i do get are quality clients and fun to work with
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  #4  
Old 03-25-2007, 05:33 PM
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Shazz Shazz is offline
 
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Default

Just got worse..

Graphic Design or can be a skin
"I don't know the sizes and everything just create something using your imgination"
Then after if they didn't like it, asks you to make more new ones.
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  #5  
Old 03-25-2007, 05:37 PM
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RichieBoy67 RichieBoy67 is offline
 
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Default

Quote:
blah blah PM for more details"
and after chatting with them either by IM or PM for a hour they say


That is why I never use messenger... I lose so many clients this way but e-mail is the only way I do anything. It makes things quick and it leaves a record for you to go back too...

I don't even have a messenger installed anymore...
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  #6  
Old 03-25-2007, 05:42 PM
MaestroX MaestroX is offline
 
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Default

Quote:
Originally Posted by Shazz View Post
Just got worse..

Graphic Design or can be a skin
"I don't know the sizes and everything just create something using your imgination"
Then after if they didn't like it, asks you to make more new ones.
I don't know how many times I hear this. They want a custom skin, yet they have no idea what they want it to look like...
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  #7  
Old 03-25-2007, 07:24 PM
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Ziki Ziki is offline
 
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You need to be more patient with clients.Most of them are complete retards but oh well there it goes...at least it's worth the money
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  #8  
Old 03-25-2007, 07:31 PM
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Paul M Paul M is offline
 
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I doubt that calling your client base "retards" on a public forum that they all read is very good business practice.
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  #9  
Old 03-25-2007, 07:34 PM
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Shazz Shazz is offline
 
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Default

Quote:
Originally Posted by Paul M View Post
I doubt that calling your client base "retards" on a public forum that they all read is very good business practice.
Quote:
Originally Posted by Ziki View Post
You need to be more patient with clients.Most of them are complete retards but oh well there it goes...at least it's worth the money

LOL

I was trying not to mention any names
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  #10  
Old 03-25-2007, 11:35 PM
nexialys
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Default

I myself force all my future clients to read my own protocol:
http://nexialys.net/vbulletin/rules.php

it can be anything you have in mind... but remember that you talk to "retards" AND "Microsoft owners"... lol... they can be anybody with a lot of cash or without a penny...
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