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MagicPID · #1 11-14-2011, 11:45 PM

See the attached file. Suddenly none of my users can access user control panel functions or their inboxes. The page is simply returned as shown. Help! We've been through a lot lately and this is making me freak out.

Thanks.

Lynne · #2 11-15-2011, 02:32 AM

Is this a forum or suite installation? Look in your contenttype table and see if you have a contenttypeid 19.

MagicPID · #3 11-15-2011, 04:59 PM

I do not use the full features of the suite installation, but it does appear to be one since contenttype id 19 is prevalent in my database, 'BlogEntry'. How do I fix this error? It still persists.

Lynne · #4 11-15-2011, 05:35 PM

If you have the suite, then perhaps you should put in a support ticket. You will need to provide admincp access as well as ftp and database access to support.

MagicPID · #5 11-15-2011, 07:24 PM

Upon closer examination of my receipt, I realized that I do not have the suite, but rather the forum package only. What would you suggest to do now? The page for UCP and PM is still showing up the same.

Lynne · #6 11-16-2011, 03:13 AM

Then how can contenttypeid 19 be BlogEntry. That's not possible if you do not have the suite.

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