Anyone ever do this? (Failed Plesk Panel upgrade, oops)

[HMBeaty]

First off, I guess I can say I'm hosted on GlobalGold VPS lol. But, on Tuesday, I had a notice at the top of my Plesk Panel saying version 10.3.0 is available and ready for upgrade. I was running 10.0.0 at that time. So, I clicked upgrade (as anyone probably would lol), and let it do its thing. After all was said and done, I tried to access my site only to receive "Bad Response From Server" . Then the emails started coming in.... "Reconfiguring Apache on host <usmilitarylife.com> failed" and all sorts of different messages and errors. So I sent a message to support explaining what I did and what happened. Got a message back from support a couple hours later with a message explaining what was wrong and an ETA, etc, etc, but the part that really caught my eye in that email was "Unfortunately, you should have contacted Global Gold if your intention was to upgrade, as special licences are needed to be applied to your server before you commence." How was I supposed to know ? lol

So, lesson learned, before you upgrade ANYTHING (relating to your server/host) check with your host to make sure things will go smoothly. lol