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  #1  
Old 08-28-2008, 12:39 PM
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bada_bing bada_bing is offline
 
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Default Cant Download PM's

I have been getting several complaints from members that they cant download there PM's in neither format (xml,txt,etc) I have tried a few different browsers and I get the same results. there are some members that can download with no issues and some that cant including myself the admin?

Any idea what is causing this and how I can fix it
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  #2  
Old 08-28-2008, 12:46 PM
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What error message do you receive?
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  #3  
Old 08-28-2008, 12:53 PM
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I get no error it just sits there and does nothing when I choose any format to download.
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  #4  
Old 08-28-2008, 02:38 PM
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Try disabling your modifications and see if you can download them. Or, make a new default vbulletin style (Style Manager > Create New Style > select No Parent) and go to the page using that style and see if you can download them using that style.
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  #5  
Old 08-28-2008, 03:06 PM
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Yes I have created a new style and tried to download the PM's and I get the same results?
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Old 08-28-2008, 03:47 PM
Opserty Opserty is offline
 
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To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.
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  #7  
Old 08-28-2008, 04:15 PM
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Quote:
Originally Posted by Opserty View Post
To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.
I have disabled the plugin system and tried again but same results. Basically when I click on the dowload PM in any format the browser say "Loading" and never downloads anything
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  #8  
Old 08-28-2008, 04:25 PM
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Do you have a site link and a test account with some test pms so we can check this out ourselves?
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