COPPA Not Letting Users Change Profile

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COPPA Not Letting Users Change Profile

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08-12-2008, 03:08 PM

Siraris

Join Date: May 2008

Posts: 14

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COPPA Not Letting Users Change Profile

I had COPPA enabled under Registration Options, but when I got more of an influx of users, people started to complain that when they tried to edit their profiles, they were being told they were under 13 and needed to provide their parents email, even though they are over 13. For example, one guy is getting the message, and a few lines down it says his birthdate is 12/17/1977.

Can anyone tell me why this is happening, and how to fix it? I disabled COPPA under registration options and it is still happening. Is there another place I need to disable it, or is there a table in the DB that I need to update?

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