It actually is a modification issue, but more specifically, it's due to your database collation. See what the collation is of your default vbulletin tables AND fields and then see what the collation of the chatbox tables AND fields are (not just the tables, you can set the field collation also). It could also be the way the modification handles the data it is getting from the database. But, either way, it is something to do with the modification.
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