Quote:
Originally Posted by findingpeace
I think brand loyalty comes from exceptional customer service / friendliness / timeliness, etc. Yes, the product needs to be good - but what really gets people to stay loyal is the human experience.
I think it's incredible over here at vB.org, but I really can't say the same on the .com forums. That's why I spend most of my time over here now 
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Agree
I strongly believe this sites strongest suit is it's Admins / Dev's and a large number of members that seem to go the extra mile in helping those in need.