Quote:
Originally Posted by MicroHellas
Hello Tracy,
In addtional to Free version, it has extra ticket fields, predefinied replies, ability to post a ticket as FAQ (even in multiple categories), abitily to setup email address(es) per department (to inform for new tickets and replies), and more vB like interface.
Maria
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I have installed this version now - and it works fine what i have tested in the short time.
What do you mean with the pro "it has extra ticket fields" -> what kinds of fields ?
What do you mean with the pro "and more vB like interface" -> can you explain this ?!
I am very interessed in a professional support ticket center for my system