Chris Padfield recently released DeskPRO, his own software for managing customer sales and support tickets, directly from your web site.

I've had the pleasure to use it for quite some time now, and with all honesty I must say it's absolutely fantastic.
It has everything you will ever need.

Not to mention it's very cheap compared to other programs of its kind.
And now, for a limited time only, you get to save $100 when ordering it.
Only one week left, so get to that ordering page and do what you know you need to do.

Of course he uses vBulletin for the support forums, so here's another reason to stop by! ;)

Seems like a great program ... although $795 (even with the $100 discount) is way out of my budget bracket :eek:

It is an excellent helpdesk script (much better then the others out there), and well worth the money for the amount of time it saves in helping your customers :)

ditto... Although i could realy use it... lol but i aint got no spare money at the moment... >_<


-Syphin

Wouldn't this be very valuable for a hosting company, and dealing with trouble tickets?

Thats what im wanting it(or somthing like it) for.. lol
Especialy with the new stuff im going to be doing on my site soon... =/


-Syphin

yup, that is one of the targets of the software, however the email interface to it also means that any site can use it. You can remove the web bit for users if you wanted and have your users using it like a normal email system but allowing you to organise and manage your email a lot more effectivly.

Great tool, but it's a bit pricey, even with the $100 discount... However, it's cheaper and better than the other programs that do similar assignments... If I need it some time in the near future, you'll see me bying it :)

Just wait till 1.1 comes out next week. Even the software that costs $25,000 a year won't be coming close in feature set :)

I think the word "aswome" can describe how I feel about describing your tool :)