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Subscription problems
So whenever anyone pays for a subscription it doesn't automatically update. I have to go in and manually switch them to a subscriber and put in the amount of time. I've checked all the options in the Admin Control panel but I don't see anything. I assume it is somewhere in the code.
I'm new to all this and I have a general idea but try to explain in simple terms lol |
You need to give time for the cron to run
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Well it doesn't do it even after a full day.
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give it more than 24hrs if it still does not work then get someone to have a look it might be a custom plugin or something stopping it from running
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Quote:
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As Kevin says, have you verified it is all working? Have you checked the Subscription Transaction Logs for errors? Did you try the Test Communication Link and not get an error?
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Yeah, its PayPal. I've tried the test options and it says it works. It just used to be automatic and after an update it never would do it automatically.
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