Upgrade from 4.0 to 4.2 Stalled for over an hour
 

Upgrade from 4.0 to 4.2 Stalled for over an hour.

I am at 4% Step 7 of 17 in upgrading to 4.03

I have been at this marker for about an hour. I know it said to be patient, but an hour seems a little long for 1 step. Should I wait, or restart the upgrade?

Thanks!
Kim

would be best to restart the upgrade

Thanks ForceHSS,

YOU ROCK!

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Good Call, it seemed to think it was done with step 7 and went straight to 8... now we are plugging right along.

Happy to help

Now I am on
Status: Processing 4.0.8, Step 5 of 16
The current step may take a long time to complete. Please be patient.

15 Minutes, and waiting LOL. How long is a long time do you suppose?

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after 35 minutes, I restarted again. I hope that step was done, I will post if there are issues once the upgrade is all done.

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Update is complete, there seem to be no issues caused from restarting the upgrade!

It will not cause problems if you restart it will just carry on to the next step. The problem could be a slow host or your Internet is slow. If it stops and hangs for more than 3 mins then I would restart the install

Most likely you have a php timeout. If you looked at your error_logs, you would see that happen. Refreshing the browser is fine when that happens.