3 hrs and counting
 

i've been on tech support with linksys for the past 3hrs all to get htem to realize my router needs to be rma'ed this is rediculous. i hope i get it done by 9pm (4hrs) from now

I had to do that as well with my router...

Transfered me to 4 different people to tell me "Sounds like your Router is bad"

i told them up front what was wrong they took down my phone/email if i dont hear anything tomorrow i'm going to contact them again and again went through 3 people today i told them just to give me an RMA # the router is bad

That's why you need to buy a good router (Netgear). ;)

i've had problems with netgear as well. well now they have my phone # and going to call me or email me if i dont hear anything tomrrow i'm going to get back on tech support again. all in all a nice router (befsx41) it doesnt help that it got struck by lightning oh and that water it got soaked in (pipe broke)...oops

Netgear sucks ... IMHO.
I had a Netgear WLAN PCMCIA Card for my Notebook some time ago - caused my nothing but Trouble.

I have a Netgear FVS318 Router/Firewall and I went to Netgear after trying numerous Linksys Routers and THEY suck. I have never had a single problem with my Netgear and I have had it going on 3 years. I couldn't get a Linksys to last more than a few weeks. And their support REALLY sucks. ;)

I only had to get my Linksys router replaced once, at that was because ++++ kept falling on it.

I have both a Netgear WGT624 Wireless Firewall Router and a Netgear WG111T USB 2.0 Wireless Adapter.

Once I reset the router to it's default factory settings, everything has been working like clockwork since.. :)

I had the same thing happen with Vonage, when a router went bad. I was on my celll phone for 2 hours, connected to 5 different people off/on and they all told me the same exact procedure to try (for rebooting the router) and of course it didn't work. I asked the first guy for a RMA, and it wasn't until 2 hours later that the 5th guy finally gave me one.

I called Linksys for my new router asking why WEP wasn't working but WPA and no encryption both were. They kept trying to dodge the issue and get rid of me until I kept repeating the problem. Their solution was to RMA it which is ridiculous given it's clearly a software issue. The problem has since fixed itself, plus I use WPA now that I got my last Wifi device drivers upgraded to support it.