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-   -   Email Issue (https://vborg.vbsupport.ru/showthread.php?t=314237)

Terrablade 09-11-2014 02:35 AM

Email Issue
 
I read the topic regarding this issue and implemented the "fix" that was instructed there.
But for some reason I am still getting responses like such.

Code:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  kalembo@hotmail.com
    SMTP error from remote mail server after end of data:
    host mx3.hotmail.com [65.55.37.104]: 550 5.7.0 (COL004-MC3F43) Message could not be delivered. Please ensure the message is RFC 5322 compliant.

Not ALL hotmail accounts but for some, that one for example is a personal mail of mine. what else can be the culprit?

Lynne 09-11-2014 03:29 PM

Have you shown the error to your host?

ForceHSS 09-11-2014 03:30 PM

It might be a problem with hotmail been having some problems myself

Terrablade 09-12-2014 07:56 PM

Ive had this since the beginning... And yes Lynn I have set spf and dkim stuff but with no avail

Lynne 09-12-2014 11:13 PM

What is the message being sent? Is it a default message or did you change the phrase for the message? If so, what is the *exact* contents of the phrase on your site?

Terrablade 09-13-2014 01:04 AM

------ This is a copy of the message, including all the headers. ------

Return-path: <blackadmin@site.com>
Received: from blackadmin by root.site.com with local (Exim 4.82)
(envelope-from <blackadmin@site.com>)
id 1XRuwo-0000uW-Il
for kalembo@hotmail.com; Wed, 10 Sep 2014 23:21:26 -0400
To: kalembo@hotmail.com
Subject: Paid Subscription Received at site
X-PHP-Script: www.site.com/payment_gateway.php for 173.0.81.1, 173.245.56.239
From: Site <blackadmin@site.com>
Auto-Submitted: auto-generated
Precedence: bulk
Message-ID: <20140911032126.dd783a6f20f8@www.site.com>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-Mailer: vBulletin Mail via PHP
Date: Wed, 10 Sep 2014 23:21:26 -0400

A paid subscription has just been purchased by x_user_x at site
To view their profile, go here:

Lynne 09-13-2014 02:03 AM

That phrase is different than my default phase. What is the Standard Phrase for "payment_received" and what is the modified phrase for it? Please put them in code tags, not as text.

Terrablade 09-13-2014 06:44 AM

now u lost me :/

Lynne 09-13-2014 09:50 PM

Go to Languages & Phrases > Search for Phrases and find the phrase "payment_received". Click to edit and then paste what the translation is for the phrase and put it in code tags.

Terrablade 09-14-2014 01:49 AM

no such phrase found :/

Lynne 09-14-2014 05:27 PM

Did you make sure to check the box that says to Search In "Phrase Variable Name Only"?

Simon Lloyd 09-14-2014 06:07 PM

You should have two entries, the first showing
Quote:

Paid Subscription Received at $vboptions[bbtitle]
and the second showing
Quote:

A paid subscription has just been purchased by $username at $vboptions[bbtitle]

To view their profile, go here:

$vboptions[bburl]/member.php?u=$userid

Username : $username
Subscription : $subscription
Amount: $amount
Processor: $processor
Transaction ID: $transactionid

Terrablade 09-14-2014 08:10 PM

Code:

Varname        $vbphrase[payment_received]
Text        Paid Subscription Received at $vboptions[bbtitle]


Code:

$vbphrase[payment_received]
Text        A paid subscription has just been purchased by $username at $vboptions[bbtitle]

To view their profile, go here:

$vboptions[bburl]/member.php?u=$userid

Username : $username
Subscription : $subscription
Amount: $amount
Processor: $processor
Transaction ID: $transactionid

thats what i got

Terrablade 09-15-2014 09:16 PM

any suggestions?

Simon Lloyd 09-16-2014 04:26 AM

check your mail server with mxtools or dns stuff they will show you whats wrong with your setup

Terrablade 09-16-2014 11:40 PM

Code:

DKIM Key Checker Results for site.com
Target        site.com
Timeout Value        1 (default)
Your Overall Score        Lookup succeeded
Key Length        1024
Key Type?        rsa
Version?        DKIM1
Public Key?        MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC4XI5W003sRESnVWRTPO/HCTA4phX2tO
DdHwINtIHZp5IlpFOPEUUBZVLnN7WTXWWOv5wqZYaT+OWlpkxl3/G3bFfGDJJpuHOwjjrm
QmO53c0CPt/BsLfN/DLSkF/GoDiUyR7kam7iFNrUAgO/1r7JbWgStPT4AmKt2SKJV10XMw
IDAQAB
Score Details

Code:

IP Tested        xxx.xxx.xxx.xx
Domain tested        www.site.com
SPF tested        "v=spf1 a mx -all"
SPF result        PASS
SPF message        adf-dnsstuff-tsf-01.tul.solarwinds.net: domain of www.site.com designates xxx.xxxx.xxxx.xxx as permitted sender

They both working.

Simon Lloyd 09-17-2014 04:06 AM

what's your site address i'll check it.

Terrablade 09-18-2014 08:55 AM

sent

Simon Lloyd 09-19-2014 05:08 AM

Ok, firstly the SMTP greeting has issues
Quote:

Malformed greeting or no A records found matching banner text for following servers, and banner is not an address literal. RFC5321 requires one or the other (should not be a CNAME). If this is not set correctly, some mail platforms will reject or delay mail from you, and can cause hard to diagnose issues with deliverability. Mailserver details:

109.201.138.227 | WARNING: The hostname in the SMTP greeting does not match the reverse DNS (PTR) record for your mail server. This probably won't cause any harm, but may be a technical violation of RFC5321
The SPF record has this
Quote:

"v=spf1 a mx -all"
use this tool to create yours http://www.spfwizard.net/ and go for a soft fail. And finally if you are not on dedicated serevr ask your hosts to fix your SOA record
Quote:

One or more SOA fields are outside recommended ranges. Values that are out of specifications could cause delays in record updates or unnecessary network traffic. The SOA fields out of range are:

serial | 2016258234 | SERIAL - we check that your serial number matches the recommended format found in RFC1912 section 2.2.
expire | 604800 | EXPIRE - RFC1912 suggests a value between 1209600 to 2419200.
You may want to add address literals too
Quote:

Mailserver rejected mail to address literals. Mailservers are technically required by RFC1123 section 5.2.17 to accept mail to domain literals (i.e. IP addresses instead of domains). This ensures backwards compatibility and can help with delivery in certain non-optimal situations, like a DNS server being down/unresponsive.

109.201.138.xxx | unexpected response to [RCPT TO: ] | 501 : domain literals not allowed
--------------- Added [DATE]1411107133[/DATE] at [TIME]1411107133[/TIME] ---------------

Your ip is listed as spam here DDNSBL, go here to get it removed from the list http://v4bl.org/

Terrablade 09-19-2014 07:38 AM

and how to add address literals? :/

Simon Lloyd 09-19-2014 08:07 AM

you set a mail box for 109.201.138.xxx@mysite.com where xxx is the rest of your ip address

Terrablade 09-20-2014 06:28 AM

you lost me.

Simon Lloyd 09-20-2014 02:24 PM

read this http://forums.cpanel.net/f5/email-do...als-20373.html

Terrablade 09-21-2014 12:43 AM

Thin is all that is exim 2 and 3 I have exim 4... and cant find anything for that one

Simon Lloyd 09-21-2014 05:02 AM

http://www.exim.org/exim-html-curren...tion_file.html
http://adm.jinr.ru/doc/exim/spec_13.html

These are just two examples and you couldn't find any????????????????????????

Terrablade 09-22-2014 08:20 PM

Yes it was impossible for me to find because first I didnt even know what that was before this post and when you are not familiar with something u dont know what to loot for. The examples show a total different name of what I have in my exim.conf :D

http://prntscr.com/4pdep6

thats why

--------------- Added [DATE]1411424780[/DATE] at [TIME]1411424780[/TIME] ---------------

still not working. check your PM


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