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First of all - I really appreciate all the hard work and time that the hackers put into these great hacks!!
I also sometimes miss an answer, or a post I need, because either I searched on the wrong term, or it just didnt come up. I'm very grateful for a 'here it is' response with a link to the post, or hack, or solution. There's just no need for rudeness, esp. to new members who may not even know HOW to search a thread for what they are looking for. Just politely say "here" and give them the link.. And for anything other that they may do wrong, like IM or PM someone for support without knowing, just again let them kindly know about the protocol. As for thanking the coders more, I would be happy to put a link down in my footer or at the bottom of my forumhome, thanking the coder for a hack - listing like 'Reported Post Creates New Thread hack created by Paul - Thank you!' with a link to their site or something. Maybe if this could become an extra voluntary practice for people who appreciate the free hacks, it will help the coders feel even more appreciated :) If so, then the coders should put a little html snippet already coded with a suggested location for the really basic people to help them understand where to put it :) |
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There's quite a few rude people on this forum and for some reason, the mods let them get away with it
It does put people off from posting here, it sure as hell puts me off. So I agree with you |
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I also think Jelsoft needs to actually hire a staff for this site. It'd be a pretty small investment but it'd do a world of good. |
This thread I started has proved interesting.
However, I don't want it to detract from the wonderful work the hack coders do on here. My site has both of the Arcades, Inferno Quiz and vBAdvanced, all of which are major additions that my community really couldn't do without. And then I've got numerous smaller hacks installed like thread of the day, latest stats, Hangman, vbstatistik, smilies in quickreply, blink on new PM, new reputation comments, users online today, rep click tracker, quickquote, quotehighlighted, custom online locations, etc etc etc too many to mention, all of which work brilliantly and all of which help make my site what it is. So I do not want to detract in any way from the wonderful work of the coders on here, and that was never my intention. |
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Users who post questions are licensed Jelsoft customers. This means they are forum admins. At least I expect that a forum admin does know the basics of forum software - and searching is a basic function. Also, I would think that total newbies don't come to vBulletin.org - they go to vBulletin.com. Theoretically, only "advanced users" who need/want more than the standard functionality of vBulletin would come to vBulletin.org. Quote:
Though, I still release them - stating that there is absolutely no support. Why do I do this? Because I think that even if there are bugs and problems, it might be useful for others (use it as a base for their own stuff, fix it, etc.) If you come across Hacks that say "No support", and you know you need support - I'd suggest to just keep away from those Hacks. |
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It really gets on my nerves to see a forum admin that doesn't know how to upload a file or some basic HTML. How do they expect to succeed then?? |
in the last week, i refered 13 or 14 new users to the vbulletin.com/doc/ url because they were in need of support on how to edit templates, or give permissions on forums etc...
i think that vb.com is the place where all answers have to be given, and vb.org the place where advanced admins have access to all additions... |
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I since paid to get it ported to vb 3.5, you have have it for $5 Demo: www.wordforge.net in the usercp |
I'm just tired of reading all the profanity in these forums. I've reported a few posts, but it doesn't do much good because it doesn't prevent future incidents.
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Why be so harsh on people who are on their way to learning? Why assume, automatically, that new people are lazy and selfish? When I first came here in 2002 I knew almost nothing about coding, and several of the 'smarter' members here were very kind and polite to me, and helped me out, and I was very grateful. A little kindness and patience goes a long way. |
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I think the problem is people wanting to be walked through it instead of being helped to learn it. |
I have to question the comment made here that vb.org should be for advanced admins only. Is it really necessary to promote such an elitist position at a forum created for the purpose of sharing hacks and coding advice with fellow board owners?
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The whole point really of having plugins and such in vB 3.5 is so that one doesn't need to be an advanced admin...
I also agree with the poster who said hiring a rep for Jelsoft here fulltime would go a long ways in really getting this site to realize it's full potential. Here's my suggested steps: 1. Hire a new rep for Jelsoft here 2. Expand the staff and cull staff members that haven't done anything or been here for long stretches of time. 3. Institute rewards for coders and their plugins 4. Stop the habit of closing threads when 1 poster gets out of hand - give them a warning and a .org time-out 5. Somehow change the coders vs non-coders caste system here. It really does inhibit any sense of true community if that is one of the goals of the site. 6. Hire a coder for a full month to get this site upgraded once and for all. Not a slag, yes, it takes time for people who have a real life, but the site just seems so outta sync with the rest of the vB world. Cheers, ~Regs. |
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I've looked around at the number of threads with people asking for help(My previous posts have been asking for help) and it really doesn't seem like help is being offered. Reading the thread and searching work, but it's also as effective as the person's ability to find the right keywords to search for. You wont always get results related to what you want. And of course, if a person lazy or looking to get right to the answers, they'll skip that process entirely. Personally, I couldn't find the specific help I needed from reading the originating thread(all 15+ pages of it) for what I was doing, if asking for help a few times(With quite a bit of time in between each attempt) doesn't get me anything I no longer feel too inclined to bother asking further. |
There are thousands upon thousands of sites where you can read tutorials and ask questions about PHP, HTML, MySQL, etc. This is not one of them. I'll be happy to answer questions about my hacks (although attempting to find the answer before asking would be nice), but I'm not here to redesign your site for you.
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The introduction of plugins helped make installs easier, but I beleive the main reason was that they wanted to make upgrades easier and support still valid without too much hassle. Im not trying to be elitist, but people should really try to learn themselves before asking questions, which isn't the general mentality of some members. I learned this lesson 2 years ago when I asked about a while() problem and got no answers. I decided to learn for myself, which has served me well ever since. |
when we buy a first car, we're supposed to have licenses... at least. even if we don't have much experience, because it's our first car, we have to learn how to drive it... we follow a course for that...
managing a software we don't know is the same... even if i was already a coder before trying vbulletin, i read the main Docs of the software to know what was inside, and where to search if i had bugs with the existing system... actually, everybody that buy vBulletin doesn't care about reading the docs... they just think that buying it make them powerful over a team of coders that are paid for their interests... the image of vBulletin.org is one of those sites where clients have freelancers to their wills... i've had many of my first clients here that thought they did not have to pay me for special requests because they paid 160$ for their software and that was enough... this have to change... and i'm quite sure nothing will be done for that... so this is completely useless to debate that kind of thing. |
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It is the analogy of this, and possibly I have become confused by your statement, but here's how I read it. * The first car = vbulletin. * The license = given to us when we purchase vbulletin, not before. * We learn to drive it = learning after we purchase vbulletin and obtain a license, not before - otherwise it would be an illegal copy of vbulletin and considered piracy. * We follow a course = there is no course for learning vbulletin, only help from help topics. Other than that, I agree with you. This is only my opinion and as I stated before, I could have been confused by what you have said and totally misconstrued your statement. |
You Should Know...
As an administrator or staff member of your own vbulletin-powered site you should understand that:
If you are putting in a request make sure you post details and a budget
vbulletin.org is available for everyone. vbulletin.org is a community about everything that deals with vBulletin or at least it should be. For example, modifications, products, addons, styles, articles, tutorials, forum subjects regarding community building, etc, etc |
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i'm pretty sure that 75% of the requests about features would be solved by visiting this site... i usually point out the exact topic in the docs when i encounter a member that ask for help on features... they usually think we're here for support on the existing forum, but as it's not the case, i think it is just good to point them the docs instead of giving them the entire procedure... |
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I have to disagree with the first poster. I have seen help given out, but after reviewing the hacks over the past versions, 2 - 3 and 3.5 it seems like the same list of people developing hacks.
However the people searching for hacks and asking questions have gotten ruder and more demanding. I'll point to vbspace for some on the insults there just becuase people can't wait for something to be produced. I see nothing but jerky comments left and right from people with a post count 10. "Oh your hack broke my forum, it doesn't work,bla bla bla I'm cussing now" Give me a break. I've tried to be as helpful as I could on this forum until it gets to a certian point and then you're just drained and you start to care less. People need to understand that YOU DON'T HAVE A RIGHT TO ANYTHING. PERIOD[U] Just becuase a hack might be supported or you think you deserve it, the author doesn't owe you a thing. Its that simple. I don't see any user support agreements here. And the SUPPORTED check box is not a user support agreement. A community is only as strong as its members. |
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- How strong must I be ? [high]* Zachariah goes back to his cave.[/high] |
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I also think how strong i am :p |
Its very difficult for a new user who wants a hack, but the thread of the hack has 1100 replies and two months has passed since the author ( of the hack ) has last updated the hack, especially when within those 1100 replies are reported bugs, and maybe some fixes to some bugs .
Going thru 1100 posts is not easy. we wish the hacks thread would only contain reported bugs, and the fixes, instead most are filled with "usernamehere clicks install" "thanks for the blah blah blah" "Joe, nice style on your forum" "How did you do blah blah blah in your footer Rick ? " ( why do we have a PM button here again ? ) I'm sure the author appreciates those comments, but I believe they can click and view who has INSTALLED their hacks. Maybe vb.org should install the Thank You hack and promote usage of it. ( exits stage left ) |
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Could it be that before the plug in system people used to have to edit the code themselves and some actually learned a thing or two by doing so. I think the plug in system has made people lazy and stupid.
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I believe this holds true. I learned how to read PHP (I can fix an error generally if I get something wrong. I can't make things yet though. >.<) by fixing errors I got. Plug-ins are a no brainer though.
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Im surprise its not on vbhackers.com thats how it is cant understand why vb.org hasnt done the same oh well ......... PS: I APPRECAITE ALL THE CODERS HARD WORK ( even if I dont say so in all hack threads ) |
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If I do have problems with the hack, I usually search for my post within the thread and go from there. When I am interested in a hack, prior to clicking install, I will read the threads and make post-notes of problems others will have and remember that if I encounter a similar problem, I know where to look to fix it. |
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Ok well I've said it once, but no one listened, so I'll say it again...
Coder Levels (Coder/Advanced Coder/Master Coder) These levels should be revised. Or removed to just give Coder/Member Reason: The levels use statistics and no way correlate to the ability of the coder (as the status implies) vb.org is currently implicity ranking hacks as to their quality in a way that is completely unreliable. |
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Or check out the profile comments thread and people are asking questions that are addressed in the FIRST post. It'd be one thing if the answer was in post 300 in 600 post thread but it's in the FIRST post. I also have gotten quite a few IM's asking for help and I'll give them suggestions and they'll try one or two and then say "can't you just do it for me. i'll give you rights, etc..." and most of them want it for free. So now I either ignore them or say I'm too busy. And don't even get me started on how amazed I am that so called forum admins can't even post in the correct forum. I'm afraid to see what their boards look like. I have no problem helping people if they've tried but just can't figure it out and have run out of options. But not the "I just had this problem and want someone else to fix it for me right now" kind of people. Apparently nobody wants to actually put in any work these days. I don't think a day goes by I'm not tweaking, modifying or working on some way to make my board better. Only thing more frustrating that seeing all the lazy people is seeing people enabling the laziness by helping them out. |
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