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-   vBulletin 4.x Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=245)
-   -   New Posting Features - LAM - Dispute Resolution (https://vborg.vbsupport.ru/showthread.php?t=252472)

mawby 11-24-2010 08:02 AM

On my site my members know that if they create a 'complaint' thread outside of the disputes forum it will just get closed. We have a lot of traders so over the years we've had to deal with a lot a problems and the fallout that happens when people who know half the facts decide to jump in and have their say, so we have zero tolerance for it. That said, in our club rules we do state that our members are expected to reply to any dispute they are involved in within a reasonable time frame; failure to do so will result in their membership being cancelled. We state very clearly that this is the limit to which the club will get involved in disputes and most people seem happy with that. It might not get them their money back, but the fact the problematic person is no longer apart of the club does mean they cannot cause issues for others.

With regards to moving threads, I'll be honest and say I've never tried it. However, once moved you should find anyone can reply to it until a moderator edits the thread to include the names of those involved in the dispute.

sevenmix 03-23-2011 02:41 AM

Up.

Is this still working on newer versions?

I think this is a great mod :D

sticky 03-23-2011 03:25 AM

Epic mod! Will this work with 4.0.2?

LuMiS! 03-23-2011 03:27 AM

SURE It's an EPIC MOD!...

Nominated! i used to love private debates!!!! MAAAAAN! this is awesome .... Installed ... SURE INSTALLED!...

BadgerDog 03-23-2011 11:35 AM

Installed with thanks on 4.04 for testing ... :up:

When looking at any forum under forum manager, I don't see the prefixes you show in your demo screenshot below. I only see the last line option to turn it ON or OFF for that forum? :confused:

https://vborg.vbsupport.ru/attachmen...7&d=1287820899

Regards,
Doug

Edit: When a user creates a dispute thread and enters the names, does he enter his own name as part of the dispute, or is that automatic because he started the thread?

Another edit: Not sure how you handle this, but once this mod is installed and because the new Dispute Resolution radio button now appears in ALL forums, if any Admin or Mod accidentally clicks on and uses that Administrative function on any thread that is NOT one created using this mod, then it crashes the site with a database error as shown below.

Quote:

Database error in vBulletin 4.0.4:
Invalid SQL:
SELECT username FROM user AS user WHERE userid IN ();

MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 1
Error Number : 1064
Request Date : Wednesday, March 23rd 2011 @ 10:17:53 AM
Error Date : Wednesday, March 23rd 2011 @ 10:17:54 AM
Script : http://www.xxxxxx.com/postings.php
Referrer : http://www.xxxxxx.com/showthread.php?t=29312
IP Address : xx.xx.xx.xx
Username : Tester
Classname : vB_Database
MySQL Version : 5.0.77

mawby 03-23-2011 07:28 PM

Hi Doug. The prefixes are just what I have on my forum and not related to this mod.

I'm sorry to hear you're having problems with this mod. Just so I'm sure I understand the problem; the option to edit the dispute resolution on the Administrative drop down is appearing on threads not in forums with the option turned on and, if edited, the thread then causes an error when viewed?

Due to work commitments I won't have time to look at this until Friday but if I have as much information by then I should hopefully be able to fix it quickly.

BadgerDog 03-23-2011 08:09 PM

Quote:

Originally Posted by mawby (Post 2176677)
Hi Doug. The prefixes are just what I have on my forum and not related to this mod.

Understood now ... :)

Quote:

Originally Posted by mawby (Post 2176677)
I'm sorry to hear you're having problems with this mod. Just so I'm sure I understand the problem; the option to edit the dispute resolution on the Administrative drop down is appearing on threads not in forums with the option turned on and, if edited, the thread then causes an error when viewed?

Due to work commitments I won't have time to look at this until Friday but if I have as much information by then I should hopefully be able to fix it quickly.

No problem .... :)

For clarity, the option to edit the dispute resolution from the Administrative drop down is appearing in ALL forums, not just ones where the mod is turned ON for. Also, if someone tries to use that option being displayed on a thread that WAS NOT created with your mod installed, it crashes with an SQL error.

Regards,
Doug

mawby 03-23-2011 08:32 PM

Excellent... well obviously not excellent but at least I should be able to replicate this easily enough on Friday to fix it.

venom2124 03-24-2011 12:56 AM

Okay installed on 4.1.2 and I'm not seeing the option to enable the product for a forum.

I see the require prefix option and then there isn't the option to enable.

https://vborg.vbsupport.ru/external/2011/03/10.jpg

Any help to get this working would be great.

Welshy2008 03-24-2011 10:40 AM

Lovely job Mawby. Tagged for possible future use.


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