Help Desk / Navigation Drop Down

[vBTotal]

This turns your current link on your navbar from "Help Desk" into a Drop Down menu like Search, Quickinks etc. Only One Simple Template Edit!

Open up your Navbar Template

Find
<td class="vbmenu_control"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[helpdesk]</a></td>

Replace With
<if condition="$show['member']">
<td id="hd" class="vbmenu_control"><a href="#top">Help Desk</a> <script type="text/javascript"> vbmenu_register("hd"); </script></td>
</if>

Next Find
<if condition="$show['wollink']"><tr><td class="vbmenu_option"><a href="online.php?$session[sessionurl]">$vbphrase[whos_online]</a></td></tr></if>

</table>
</div>
<!-- / user cp tools menu -->
</if>
<!-- / NAVBAR POPUP MENUS -->

Below Add

<!-- HelpDesk -->
<div class="vbmenu_popup" id="hd_menu" style="display:none">
<table cellpadding="4" cellspacing="1" border="0">
<if condition="$bbuserinfo[permissions][adminpermissions]>0">
<tr><td class="thead">Admin Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
</if>
<tr><td class="thead">Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
</table>
</div>
<!-- / HelpDesk -->

Thats all, Enjoy ;)

[kall]

This should really go in the original thread...it's a Template modification, not a hack.

[Creed]

I added :)

[HuangA]

just exactly where is he getting the helpdesk from? I don't see helpdesk as any part of standard vb bundle...

[Polo]

yeah... this definetly doesnt belong here.. should go in the original thread and the author of the help desk should just post it on the first thread as an addition... anyways, thanks for sharing.. i'm sure many will find this helpful...

[CyberSlash69]

Installed. ;) very nice!

[WhSox21]

As a note this will not work in version 1.50 without file edits! ;)

[Creed]

Hrmn, it works fine without file edits for me. Although I did add a couple of the options to the install :)

replace:
<!-- HelpDesk -->
<div class="vbmenu_popup" id="hd_menu" style="display:none">
<table cellpadding="4" cellspacing="1" border="0">
<if condition="$bbuserinfo[permissions][adminpermissions]>0">
<tr><td class="thead">Admin Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
</if>
<tr><td class="thead">Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
</table>
</div>
<!-- / HelpDesk -->

with:

<!-- HelpDesk -->
<div class="vbmenu_popup" id="hd_menu" style="display:none">
<table cellpadding="4" cellspacing="1" border="0">
<if condition="$bbuserinfo[permissions][adminpermissions]>0">
<tr><td class="thead">Admin Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=departments">$vbphrase[departments]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=usergroup">$vbphrase[usergroup_settings]</a></td></tr>
</if>
<tr><td class="thead">Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
</table>
</div>
<!-- / HelpDesk -->

[WhSox21]

It will work fine but not how it should under the new usergroup settings.

[Julie]

Works perfectly :)

*installs*