Slight problem with the database for just ONE member???

[Pamela]

The Bank option is working perfectly for all my members except one person!

Everytime she tries to get into her Bank (ever since it was first installed), she gets this message:

- - - - -

There seems to have been a slight problem with the Online Christian Parents database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience.

- - - - -

But it works for everyone else. Any idea what I can do to fix this for her?

Thank you! :)

[eva01_]

i had this problem with myself on my board, so i had my mother admin delete me and then add in me again :P.

you may just want to check the DB and check her permissions in it

[Pamela]

i had this problem with myself on my board, so i had my mother admin delete me and then add in me again :P.

you may just want to check the DB and check her permissions in it

I'll try that. Thank you! :D

[Link14716]

I need to know the exact database error. Tell here to right click -> View Source and get the MySQL error.

[Pamela]

I need to know the exact database error. Tell here to right click -> View Source and get the MySQL error.

Yeah I decided against creating a new account for her since all her posts will be reverted to "guest".

So here is the error message:

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Database error in vBulletin 3.0.1:

Invalid SQL: UPDATE vb3_user SET uttpoints=uttpoints-90,000 WHERE userid='183'
mysql error: You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near '000 WHERE userid='183'' at line 1

mysql error number: 1064

- - - - -

Thank you!!! :D

[Zachery]

Yeah I decided against creating a new account for her since all her posts will be reverted to "guest".

So here is the error message:

- - - - -

Database error in vBulletin 3.0.1:

Invalid SQL: UPDATE vb3_user SET uttpoints=uttpoints-90,000 WHERE userid='183'
mysql error: You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near '000 WHERE userid='183'' at line 1

mysql error number: 1064

- - - - -

Thank you!!! :D
Are you running the latest version?

[Pamela]

Are you running the latest version?

No...it's the one you installed for me at Online Christian Parents. It says uTT Store 0.93 Beta.

:)

[Link14716]

Run this query and tell the user not to add commas in it again. (0.95b shouldn't have this problem).

UPDATE vb3_user SET uttstore_bankqueue='' WHERE userid='183'

[Zachery]

No...it's the one you installed for me at Online Christian Parents. It says uTT Store 0.93 Beta.

:)
Pam, if you want to pm me or matt with details we can do an upgrade for a small cost.

[Pamela]

It worked! Thank you so much!!! :D

[Pamela]

Shoot...I spoke to soon. She's still having problems...


She said she deposited 100,000 points but it didn't take they off her points total under her avatar and now when she tries to get into the Bank she gets an error message again.

I created a new account for her and merged the two (which is why she now has a different user ID) but the error came with her!

Her exact error is:

- - - -

Database error in vBulletin 3.0.1:

Invalid SQL: UPDATE vb3_user SET uttpoints=uttpoints-100,000 WHERE userid='329'
mysql error: You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near '000 WHERE userid='329'' at line 1

mysql error number: 1064

- - - - -

Is there another query I could run or anything else I can try? Thank you! :)

[Marco van Herwaarden]

Run this query and tell the user not to add commas in it again. (0.95b shouldn't have this problem).

UPDATE vb3_user SET uttstore_bankqueue='' WHERE userid='183'
Like link say, tell her not to use a comma!

[Pamela]

Aahh...I didn't even notice that! Thank you! :)

[Pamela]

Pam, if you want to pm me or matt with details we can do an upgrade for a small cost.

I PM'ed you. :)

[Zachery]

I PM'ed you. :)
I know :) just to update you Im seeing if matthew has the time to take it instead of me. I going to be quite tied down to somthing big for the next few days

[Pamela]

Oh okay...sounds good! :)