Password reset error

[Sforums]

Members getting this message when trying to request password reminder:

An error has occurred Unregistered! You are not allowed to email other users.

How to fix this?
Thanks in advance.

[Dave]

I can't find that error in the default vBulletin language strings so it could be part of a plugin that you have installed? Maybe the "Allow Users to Email Other Members" setting must be turned on?

[Sforums]

It is on, problem still persists.

--------------- Added 1569100561 at 1569100561 ---------------

Here is the problem but I don't know how to fix it

/login.php?do=emailpassword

[Dave]

Try disabling your plugins one by one and test it after each time you disable a plugin.