ironmancamper
10-11-2018, 11:52 PM
As of last night our website won't come up. When you try to log on you get this:
Database Error Database error
The database has encountered a problem.
Please try the following:
Load the page again by clicking the Refresh button in your web browser.
Open the www.puroshermanos.com home page, then try to open another page.
Click the Back button to try another link.
The www.puroshermanos.com forum technical staff have been notified of the error, though you may contact them if the problem persists.
We apologise for any inconvenience.
We called Ipage support and they said of course it was a Vbulletin issue.
-So far I have tried to do a restore of the site from different days which didn't work.
-Checked the Config.php and tried a few things there but still nothing
-Uploaded a Config.php from a week ago
I'm not a programmer so I am lost at this point, seems like the Vbulletin software is not seeing the MYSQL database? Or it needs to be restarted, both I have no idea on doing.
This is what we have:
Ipage hosting
Vbulletin 3.8.7 Patch level 2
MySQL version 5.6.32 on Ipage
PHP 5.3.29
Any help would be appreciated, even if it someone to call to fix this.
Rich
Database Error Database error
The database has encountered a problem.
Please try the following:
Load the page again by clicking the Refresh button in your web browser.
Open the www.puroshermanos.com home page, then try to open another page.
Click the Back button to try another link.
The www.puroshermanos.com forum technical staff have been notified of the error, though you may contact them if the problem persists.
We apologise for any inconvenience.
We called Ipage support and they said of course it was a Vbulletin issue.
-So far I have tried to do a restore of the site from different days which didn't work.
-Checked the Config.php and tried a few things there but still nothing
-Uploaded a Config.php from a week ago
I'm not a programmer so I am lost at this point, seems like the Vbulletin software is not seeing the MYSQL database? Or it needs to be restarted, both I have no idea on doing.
This is what we have:
Ipage hosting
Vbulletin 3.8.7 Patch level 2
MySQL version 5.6.32 on Ipage
PHP 5.3.29
Any help would be appreciated, even if it someone to call to fix this.
Rich