Support Ticket System

[Sir Klutch]

Hello vBulletin Community,

I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch

[Dave]

There are plenty of support systems available but not when it comes to actual vBulletin plugins. Is that a mandatory requirement?

[Mattwhf]

Hello vBulletin Community,


I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch
Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!

[BadgerDog]

Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!

I've been looking for a support system as well, but this software appears to be an invoice billing system for host sites?

Regards,
Doug

[alcazarx]

Assuming this thread is not an April Fools Joke :rolleyes:
A good, free ITS is -> HESK (https://www.hesk.com/download.php) and its extension -> "Mods for Hesk" (https://mods-for-hesk.com/).

[BadgerDog]

Assuming this thread is not an April Fools Joke :rolleyes:
A good, free ITS is -> HESK (https://www.hesk.com/download.php) and its extension -> "Mods for Hesk" (https://mods-for-hesk.com/).

Thanks for the feedback... :)

.. and these integrate easily with vBulletin 4.1 series?

Regards,
Doug

[alcazarx]

No, as Dave and Mattwhf wrote, me assumed external scripts.
Hesk has its own management and can also use LDAP (fan-mod).