Verification emails not being sent

[VBforumguy]

Hi everyone,

I asked this on the .com forum and tried the one posters' suggestions (Try TLS instead of SSL. Also, make sure OpenSSL is complied into PHP) and this didn't do the fix.

Need help...

My activations emails were working fine being sent from php on my server. I switched to send from my gmail account via and now new users are not receiving activation emails at all. See the attached, do I have my settings correct? (I want to send from gmail because of AOL users who have old spam protections that block my godaddy servers)

Any help would be great!

PB

[kh99]

Have you tried to send a test email using Maintenance > Diagnostics > Email?

[SpikeyWelsh]

i would say gmail is the problem have you looked in your logs for errore

[VBforumguy]

We are getting gmail errors, so we set smtp through a working godaddy web mail address that aol accepts email from. So much for that idea. ALO must be flagging the proxy tagging. At least the emails are going out with this proxy setting to everyone else.

What is everyone doing here with aol spam controls? How are you getting new user verification emails to aol accounts?

Before buying VB4.2 and installing it on my godaddy hosting account I called around at several big hosting companies and they say the same thing... aol is a problem.

I just assumed that smtp would be a work around.

Any ideas?

Thanks!

[SpikeyWelsh]

i think aol has always been a problem not sure if there is a work around. i feel the problem is with the aol mail servers are how they flag emails

[VBforumguy]

Now we have tested two other smtp connections and we are getting similar errors to the gmail errors. My developer thinks that godaddy is blocking smtp for everyone but their own servers. So I called godaddy and found out that this is indeed so. WARNING! Do not host at goodaddy.

Can some someone here recommend a hosting company that has no issues with AOL? My developer thinks that changing the host to anyone but godaddy will allow smtp gmail to work and through to aol accounts but at this hair pulling point I want assurances that the new host is not AOL blocked.

New host needed! Recommendations please :)

Thanks thanks thanks!

Need a host, please advise.

[SpikeyWelsh]

where about are you located im in the uk and use hart internet never had a problem

[ForceHSS]

The website host you are with do they not have one with your setup
I would also set this to 50
Number of Emails to Send Per Batch
Cant see the other options you have so cant help with that
also you do need to go into your gmail and setup smtp I also see you are using port 465 try port 25

[Seven Skins]

You need to use your own hosting account email account as gmail has never worked for me either.

And when you make an account don't make it like..

admin@mysite.com
or info@mysite.com
or noreply@mysite.com

Use personal name like

Michael@mysite.com

Hope this helps.

[crower55]

hello VBforumguy

if you are using Gmail as webmaster then that's okay !
if you are using email same as blahblah@Yourwebsite.com
then, you need to check "Spam" (Junk).
since that email not whitelisted..
however

follow this step :

admincp -> Settings -> User Registration Options

Send Welcome Email = YES
Verify Email address in Registration = YES

[VBforumguy]

Ok, we are moving the site. My developer has done the upload to the new host but is getting "whitescreen" of death. He says he sees no php errors and has put a ticket in with the new host...

Any ideas? Is there a special routine for changing hosting companies?

Thanks much,

[kh99]

You say you have vb4.2? Do you have something like define('SKIP_DS_ERRORS', true) in your config.php? If so you might try commenting that out and see if you see any errors.

[crower55]

VBforumguy, you familiar with impex ..?

if yes,
1. upload impex to your root directory
2. make new database
3. get everything from old database, to the new one !

you are fine !

ask your developer to do that if u don't know..
otherwise, I can help you with that..

[VBforumguy]

Ok, all done!!! See ya later godaddy! The site is up and running on the new host.

Thanks everyone!!!!!

[cellarius]

VBforumguy, you familiar with impex ..?

if yes,
1. upload impex to your root directory
2. make new database
3. get everything from old database, to the new one !

you are fine !

ask your developer to do that if u don't know..
otherwise, I can help you with that..
This is seriously bad advice. Given you seem to be new at least around here, that's understandable, but you may want to get some experience under your belt first before offering advice or even offering to work on other people's installations. You seem not to fully understand what using impex does.

Impex is not for migrating installations to new server/host. It is not necessary at all, and in fact has serious drawbacks. Most important: It will reset all your threadids, postids, userids and so on, and thus break all links to your site and damage search engine listing.

[crower55]

This is seriously bad advice. Given you seem to be new at least around here, that's understandable, but you may want to get some experience under your belt first before offering advice or even offering to work on other people's installations. You seem not to fully understand what using impex does.

Impex is not for migrating installations to new server/host. It is not necessary at all, and in fact has serious drawbacks. Most important: It will reset all your threadids, postids, userids and so on, and thus break all links to your site and damage search engine listing.

excuse me ?

I tried to help this guy, and you you here to harassing me ?
I already know what is Impex,

[ForceHSS]

Bad advice can destroy someone's site cellarius is only pointing out you should not give advice if its bad

[cellarius]

excuse me ?

I tried to help this guy, and you you here to harassing me ?
I already know what is Impex,
I'm not harassing you, and it is good to try to help people. But your experience is clearly limited, and although you may have used impex to import your site, it is quite clear you do not fully understand how Impex works and what its limitations are. You also clearly have limited knowledge of how to change server/host and what the suggested procedures are for this. That is understandable. But if you do not really know what you are doing, you should not give advice to others - advice which, in this case, is bound to damage their site.

[crower55]

I'm not harassing you, and it is good to try to help people. But your experience is clearly limited, and although you may have used impex to import your site, it is quite clear you do not fully understand how Impex works and what its limitations are. You also clearly have limited knowledge of how to change server/host and what the suggested procedures are for this. That is understandable. But if you do not really know what you are doing, you should not give advice to others - advice which, in this case, is bound to damage their site.

who are you to say, "Your experience is clearly limited ?"
I've changed the host before, even 12 years old can do that !

you think you can judge people just because your title name "Coder"..?

[cellarius]

Your advice shows that, and I gave reasons why. Now, the question remains: If changing a host is so easy a 12 years old can do it, why do you give such bad advice? I just won't believe you're doing it on purpose, so I have assumed it must be limited experience. Of course, I always can be wrong.

Anyway, I made my point and have warned the OP to use impex for host migration. I'm out.

[MarkFL]

who are you to say, "Your experience is clearly limited ?"
I've changed the host before, even 12 years old can do that !

you think you can judge people just because your title name "Coder"..?

Recommending the use of Impex for the simple act of changing hosts I think is what shows a lack of experience. From what I understand, the use of Impex is useful when changing forum software, not hosts (I have not used it). This advice could lead to needless headaches.

Having the title of "Coder" does not give one the ability to "judge" per se, it simply means that the user has uploaded a certain number of products with a certain number of installs (I think). This, in and of itself, leads to a certain perceived credence for the advice of the user, because of the simple fact that if you can successfully code for vBulletin, then your understanding of the platform is likely greater than the average member here, but certainly not necessarily in all cases.

Personally, I have noticed your posts in general as being helpful in nature, but naive in experience. It is good to be helpful, but your help should be pertinent and relevant and most importantly should not lead users in the community to take steps that will harm their sites or cause them unnecessary work.

I help administrate a math help site, and we take great exception to users who post misleading help, no matter how well intentioned. :)