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View Full Version : New Registrants coming up as Spammers


CarolSEL
05-14-2015, 10:51 AM
I'm getting a lot of complaints from potential members that they are being logged as spammers and denied registration. Our spam management is Askimet, and when I check the database, their IP, email, etc. is all good. GlowHost plug-in is on, NoSpam is off. Not all registrants have a problem, but I don't know how many do.

So, I tried registering and deliberately answered the required question wrong. It had me redo the registration form. Then it came back and gave me this message:
"Registration denied, this forum runs an active policy of not allowing spammers. Please contact us via the "Contact Us" page link if you believe this is in error

Is this happening because the registration attempt is being repeated? If so, how do I fix it?

blind-eddie
05-14-2015, 11:00 AM
Don't use it.
Use something less aggressive like actual image verification or questions and answers.

I do not use any type of spam protection anymore but random questions and verify email address.

ForceHSS
05-14-2015, 01:01 PM
pm me can have a look at your setup

SaN-DeeP
05-15-2015, 06:11 PM
pm me can have a look at your setup

I appreciate your replies and follow same maximum times, but an open/public answer shall be more helpful :) rather then PM.. so we learn.implement same from you.

OP trying too many aggressive tools i guess ?