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View Full Version : Permanently banned of some users after upgrade


arshadeomran
04-28-2015, 12:49 PM
Hi there,
I have upgraded vb 4.2.2 to vb 5.1.6 a few days ago. There is a big problem for some users when they want to log in to site,They are faced with the following message:
You have been permanently banned ...
How can I fix this problem?
Thanks.

ForceHSS
04-28-2015, 01:29 PM
Are all these members who are banned in the same group

arshadeomran
04-28-2015, 05:33 PM
Are all these members who are banned in the same group
Yes! I tested some users, They are all in the same group! What is the soloution?

ForceHSS
04-28-2015, 06:15 PM
It is group permissions go to the group in question and check This Usergroup is not a 'Banned' Group = Yes
As I use vb4 I am not sure if it is the same setting name

arshadeomran
04-29-2015, 06:33 AM
It is group permissions go to the group in question and check This Usergroup is not a 'Banned' Group = Yes
As I use vb4 I am not sure if it is the same setting name
I checked it, But this usergroup does not belong to banned group:(

ForceHSS
04-29-2015, 02:44 PM
Wait for others to reply I don't us vb5 it works different then vb4 this see what others have to say

SaN-DeeP
04-29-2015, 04:13 PM
I checked it, But this usergroup does not belong to banned group:(

Create a new user (manually from admincp) make sure all other parent/secondary groups are checked accordingly.. for this new test user..
If works.. on this new manual created user. Check your settings again..
If not post here.. again.