Imported Members showing as Guest - Empty profile

[RavenDelana]

I'm new to this, so forgive me if this isn't clear.

I had someone import users to my new forum using a script. Those users show up in the system, are able to login and post, but have the following issues:

It seems as though, when they post they are presented as though they are not logged in users.

On a post, their User Info shows a User title of Guest. So, they are not clickable, the member action drop down does not display, nor does their online status.

They are also unable to edit their profile field such as Bio, interest, location. In fact, when I go to Users>Search Users> they appear in the list, but when I enter their profile it is completely empty.


Is there any way to fix this?

[kh99]

My guess is that a row was inserted into the user table for each user, but there also needs to be a row added in the userfield and usertextfield tables. They need to have matching userids, but the rest of the columns can have the default value.

[kh99]

Oh, you might try using Maintenace > General Update Tools > Fix Broken User Profiles (in the admincp), I think that may fix the problem.

[RavenDelana]

Oh, you might try using Maintenace > General Update Tools > Fix Broken User Profiles (in the admincp), I think that may fix the problem.

Thanks so much! Before I try this, is there any chance it would make things worse?? Like deleting users or the like?

[kh99]

Well, to be perfectly safe (well, as much as possible with this kind of stuff :) ) you should back up the database before trying it, but it should be ok.

[RavenDelana]

It worked!!!! Thank you a million times!

[HM666]

Oh, you might try using Maintenace > General Update Tools > Fix Broken User Profiles (in the admincp), I think that may fix the problem.

Yeah that was what I was gonna suggest. :) It fixes so many wonderful things! LOL