Email Issue

[Terrablade]

I read the topic regarding this issue and implemented the "fix" that was instructed there.
But for some reason I am still getting responses like such.

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

kalembo@hotmail.com
SMTP error from remote mail server after end of data:
host mx3.hotmail.com [65.55.37.104]: 550 5.7.0 (COL004-MC3F43) Message could not be delivered. Please ensure the message is RFC 5322 compliant.

Not ALL hotmail accounts but for some, that one for example is a personal mail of mine. what else can be the culprit?

[Lynne]

Have you shown the error to your host?

[ForceHSS]

It might be a problem with hotmail been having some problems myself

[Terrablade]

Ive had this since the beginning... And yes Lynn I have set spf and dkim stuff but with no avail

[Lynne]

What is the message being sent? Is it a default message or did you change the phrase for the message? If so, what is the *exact* contents of the phrase on your site?

[Terrablade]

------ This is a copy of the message, including all the headers. ------

Return-path: <blackadmin@site.com>
Received: from blackadmin by root.site.com with local (Exim 4.82)
(envelope-from <blackadmin@site.com>)
id 1XRuwo-0000uW-Il
for kalembo@hotmail.com; Wed, 10 Sep 2014 23:21:26 -0400
To: kalembo@hotmail.com
Subject: Paid Subscription Received at site
X-PHP-Script: www.site.com/payment_gateway.php for 173.0.81.1, 173.245.56.239
From: Site <blackadmin@site.com>
Auto-Submitted: auto-generated
Precedence: bulk
Message-ID: <20140911032126.dd783a6f20f8@www.site.com>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-Mailer: vBulletin Mail via PHP
Date: Wed, 10 Sep 2014 23:21:26 -0400

A paid subscription has just been purchased by x_user_x at site
To view their profile, go here:

[Lynne]

That phrase is different than my default phase. What is the Standard Phrase for "payment_received" and what is the modified phrase for it? Please put them in code tags, not as text.

[Terrablade]

now u lost me :/

[Lynne]

Go to Languages & Phrases > Search for Phrases and find the phrase "payment_received". Click to edit and then paste what the translation is for the phrase and put it in code tags.

[Terrablade]

no such phrase found :/

[Lynne]

Did you make sure to check the box that says to Search In "Phrase Variable Name Only"?

[Simon Lloyd]

You should have two entries, the first showing
Paid Subscription Received at $vboptions[bbtitle]and the second showingA paid subscription has just been purchased by $username at $vboptions[bbtitle]

To view their profile, go here:

$vboptions[bburl]/member.php?u=$userid

Username : $username
Subscription : $subscription
Amount: $amount
Processor: $processor
Transaction ID: $transactionid

[Terrablade]

Varname $vbphrase[payment_received]
Text Paid Subscription Received at $vboptions[bbtitle]


$vbphrase[payment_received]
Text A paid subscription has just been purchased by $username at $vboptions[bbtitle]

To view their profile, go here:

$vboptions[bburl]/member.php?u=$userid

Username : $username
Subscription : $subscription
Amount: $amount
Processor: $processor
Transaction ID: $transactionid

thats what i got

[Terrablade]

any suggestions?

[Simon Lloyd]

check your mail server with mxtools or dns stuff they will show you whats wrong with your setup

[Terrablade]

DKIM Key Checker Results for site.com
Target site.com
Timeout Value 1 (default)
Your Overall Score Lookup succeeded
Key Length 1024
Key Type? rsa
Version? DKIM1
Public Key? MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC4XI5W003sRE SnVWRTPO/HCTA4phX2tO
DdHwINtIHZp5IlpFOPEUUBZVLnN7WTXWWOv5wqZYaT+OWlpkxl 3/G3bFfGDJJpuHOwjjrm
QmO53c0CPt/BsLfN/DLSkF/GoDiUyR7kam7iFNrUAgO/1r7JbWgStPT4AmKt2SKJV10XMw
IDAQAB
Score Details

IP Tested xxx.xxx.xxx.xx
Domain tested www.site.com
SPF tested "v=spf1 a mx -all"
SPF result PASS
SPF message adf-dnsstuff-tsf-01.tul.solarwinds.net: domain of www.site.com designates xxx.xxxx.xxxx.xxx as permitted sender

They both working.

[Simon Lloyd]

what's your site address i'll check it.

[Terrablade]

sent

[Simon Lloyd]

Ok, firstly the SMTP greeting has issuesMalformed greeting or no A records found matching banner text for following servers, and banner is not an address literal. RFC5321 requires one or the other (should not be a CNAME). If this is not set correctly, some mail platforms will reject or delay mail from you, and can cause hard to diagnose issues with deliverability. Mailserver details:

109.201.138.227 | WARNING: The hostname in the SMTP greeting does not match the reverse DNS (PTR) record for your mail server. This probably won't cause any harm, but may be a technical violation of RFC5321
The SPF record has this"v=spf1 a mx -all"
use this tool to create yours http://www.spfwizard.net/ and go for a soft fail. And finally if you are not on dedicated serevr ask your hosts to fix your SOA recordOne or more SOA fields are outside recommended ranges. Values that are out of specifications could cause delays in record updates or unnecessary network traffic. The SOA fields out of range are:

serial | 2016258234 | SERIAL - we check that your serial number matches the recommended format found in RFC1912 section 2.2.
expire | 604800 | EXPIRE - RFC1912 suggests a value between 1209600 to 2419200.
You may want to add address literals tooMailserver rejected mail to address literals. Mailservers are technically required by RFC1123 section 5.2.17 to accept mail to domain literals (i.e. IP addresses instead of domains). This ensures backwards compatibility and can help with delivery in certain non-optimal situations, like a DNS server being down/unresponsive.

109.201.138.xxx | unexpected response to [RCPT TO: ] | 501 : domain literals not allowed


--------------- Added 1411107133 at 1411107133 ---------------

Your ip is listed as spam here DDNSBL, go here to get it removed from the list http://v4bl.org/

[Terrablade]

and how to add address literals? :/

[Simon Lloyd]

you set a mail box for 109.201.138.xxx@mysite.com where xxx is the rest of your ip address

[Terrablade]

you lost me.

[Simon Lloyd]

read this http://forums.cpanel.net/f5/email-domain-literals-20373.html

[Terrablade]

Thin is all that is exim 2 and 3 I have exim 4... and cant find anything for that one

[Simon Lloyd]

http://www.exim.org/exim-html-current/doc/html/spec_html/ch-the_default_configuration_file.html
http://adm.jinr.ru/doc/exim/spec_13.html

These are just two examples and you couldn't find any????????????????????????

[Terrablade]

Yes it was impossible for me to find because first I didnt even know what that was before this post and when you are not familiar with something u dont know what to loot for. The examples show a total different name of what I have in my exim.conf :D

http://prntscr.com/4pdep6

thats why

--------------- Added 1411424780 at 1411424780 ---------------

still not working. check your PM