Avatars not updating?

[Ereve]

On my forums, some users cannot update their avatars. It only seems to affect a certain several people (not users who haven't used an avatar in the past, and not users who've always kept a small avatar, I believe)

https://vborg.vbsupport.ru/external/2014/04/48.png

This is a user who has an avatar. The two avatars displayed differ.

https://vborg.vbsupport.ru/external/2014/04/49.png

When changing his avatar, it updates properly on his profile view and activity, but does not update in postbit or the welcome message (as seen above); instead, it just morphs the dimensions of the original avatar.


Already tried maintenance, removing the avatar, etc. Any ideas?

[Lynne]

So, it looks like the thumbnail avatar isn't getting updated? Are the avatars stored in the database or the filesystem? Have you tried rebuilding them under Maintenance > General Update Tools?