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View Full Version : What do you do when you hired someone to do something and they messed up your forum?


CouponWCents
10-11-2013, 09:22 PM
I know that it was at my own risk but I hired and paid someone from here to help of with a virus on our forum. Now none of our plug ins work and my members are very mad. What should I do?

ForceHSS
10-11-2013, 09:28 PM
Post error logs u should find this logs either from your host or will be sent to the email you put in the config

tbworld
10-11-2013, 09:39 PM
Undertake getting one MOD working at a time, sounds to me like you do not have any other choice. You can get free help here getting your MOD's back working -- it might just take some time. As far as the business transaction, that is beyond the scope of vbulletin.org.

Get your board solid without the non-working products/plugins/mods (your users will understand) and begin the rebuilding process. Please make site backups along the way.

I am sorry you were hacked.

snakes1100
10-11-2013, 10:14 PM
Did you chk config.php & verify he didnt leave the hooks disabled?

Did you verify that the plugin option is set to yes in the admincp options?

CouponWCents
10-12-2013, 12:16 AM
In admincp, plugins is checked yes.

Checking in on the conifg.php now

--------------- Added 1381540760 at 1381540760 ---------------

Dumb question alert...where do I find the config.php file in my FTP?

ozzy47
10-12-2013, 12:22 AM
It is in your includes folder in your ftp.

CouponWCents
10-12-2013, 12:24 AM
OK, the config.php file was completely blank...I copied the original from my vbulletin.com file and the plug ins still are not working

ozzy47
10-12-2013, 12:28 AM
If the config.php was completely blank, you would not have been able to access the site at all, also copying the one from your install package, you would not be able to access the site.

Make sure you are not looking at the config.php.new

CouponWCents
10-12-2013, 12:28 AM
Now I get this:

Warning: include(/home/content/54/7891054/html/includes/config.php) [function.include]: failed to open stream: No such file or directory in /home/content/54/7891054/html/includes/class_core.php on line 3353

Warning: include() [function.include]: Failed opening '/home/content/54/7891054/html/includes/config.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /home/content/54/7891054/html/includes/class_core.php on line 3353

Configuration: includes/config.php does not exist. Please fill out the data in config.php.new and rename it to config.php

ozzy47
10-12-2013, 12:32 AM
What ever changes you did, undo them, you hosed your config file, and your site is probably down.

CouponWCents
10-12-2013, 12:34 AM
Ahhhh...I don't know how to undo them.

--------------- Added 1381541866 at 1381541866 ---------------

Site is now down

ForceHSS
10-12-2013, 12:38 AM
Looks like you removed the config or deleted it download the config.php.new rename it to config.php and edit it with notepad ++ filling in the info needed then upload it to the includes folder make sure you have deleted the config.php.new after done but not the config.php from the includes folder. If you have no idea how to do this pm me will give u a hand and it wont cost u anything

ozzy47
10-12-2013, 12:42 AM
Ok then you need to edit the config.php file and enter the required info.

Editing of the 'config.php' file is the most important part of the vBulletin's installation.

First, you have to enter the name of the MySQL database that you have created:
The line should be looking as follows:

$config['Database']['dbname'] = 'forum';

Then, you have to enter the database username that you have created:
$config['MasterServer']['username'] = 'root';

The last value that is important to be edited is the password:
$config['MasterServer']['password'] = '';

Please, be careful not to delete the leading and the trailing ' signs as they are very important too.

Save the file named by clicking on the Save button at the end of the editor's form.

Please, note that it is not recommended to edit this file with a Windows text editor, such as Notepad or Wordpad since these editors are saving the files with .php extensions with the "^M" sign in the end of every row and sometimes this is causing problems when they are transferred on a Linux server.

tbworld
10-12-2013, 12:49 AM
If you have a backup of your site, at all, just ftp the old 'config.php' to your server in the include directory or just edit the file and insert the old entries.

------------------------------------------------
Sorry @Ozzy47 ... we overlapped again. :)

aussieoutdoors
10-12-2013, 04:46 AM
I would recommend ForceHSS to help you out. He knows his stuff.