Security Token Issue

[boxingscene]

For some reason I have some users, not all, telling me they are getting error messages every time they try to post - regarding a missing security token.

We have nearly 200,000 registered users, but only a minor amount are having these problems.

How can I correct this problem?

[Simon Lloyd]

First thing to do is collate all the complaints you have and check each name against the usergroups and write down which group they belong to, I suspect they are all in one group and a mod or plugin you have is coded wrong.

The fact that you have 200,000 members is great but you'll find that 90% of them have only posted maybe once and 90% of the remaining 10% have only posted a few times which is why it doesn't become an issue to many times

[tbworld]

You should be able to use a "log parser" and search for the errors. Then use @Simon_ Lloyd technique above. Happy hunting. :)

If you have a large active board a log parser is indispensable in my opinion.

[kh99]

If you have different styles, try posting using each style. It could also be that users using a certain style are getting the error.

[boxingscene]

You should be able to use a "log parser" and search for the errors. Then use @Simon_ Lloyd technique above. Happy hunting. :)

If you have a large active board a log parser is indispensable in my opinion.

Could this be a browser error? I'm logging in as some of these users and unable to replicate the error.

[Lynne]

Could be, but did you read Kevin's post about about the style? Have you tried posting using each of your styles?

[nerbert]

Could you have Cookies and HTTP Header Options > Session Timeout set too low and they're just timing out?

[boxingscene]

It still happens here and there.

Today it actually happened to me, for the first time, and I post every day, several times a day. But it only happened once so far.

Would posting the following in the postbit template correct the issue.

"<input type="hidden" name="securitytoken" value="$bbuserinfo[securitytoken]" />"

[Max Taxable]

It still happens here and there.

Today it actually happened to me, for the first time, and I post every day, several times a day. But it only happened once so far.

Would posting the following in the postbit template correct the issue.

"<input type="hidden" name="securitytoken" value="$bbuserinfo[securitytoken]" />"Very likely.

[TheLastSuperman]

Ahh I didn't realize you had this up here, see my pm I just sent ;).