forum slow to load all pages suddenly... Hosting company says its the forum

[vwjunkie]

Hi,
My forum is suddenly very slow to load the main page, or any page you navigate to. I'm running version 4.xx. It has been running for over 3 years with no loading speed issues, but suddenly started taking a very long time to load. Upon contacting the hosting company, they are saying I should disable extra plug ins, optimize the database, etc.. I'm only running 1 plugin (miserable users) and i did optimize the database which was no help. The forum is small, low traffic (usually 8 to 10 people on at a time between registered users and guests) and all pictures/videos are hosted remotely through photobucket or youtube. They also suggested I step up to a dedicated server or another type of server they offer, both of which are 5 times or 10 times what I'm paying now. I'm kinda suspicious they are trying to sell me something and have changed some kind of setting to slow down the speed. It was literally an overnight thing, one day it was like it always had been, the next it was super slow. Nothing that I know of changed on the forum, no crazy increase in traffic, 100 new posts or something of that nature etc... I'm hosted with TMD hosting if anyone has had any experience with them. Any real way to check whether the slow loading is because of the forum or because of the server/hosting?

Thanks for any help,
Jason

[Max Taxable]

You should link it here to see what others' experiences are.

Check on AdminCP main page, look at the Server Load Averages 2.71 2.38 2.35 | 577 Users Online (444 members and 133 guests)If you're seeing numbers like 50s and up on server load, chances are it's some other site that is also on your shared hosting having the issues, like a DoS attack, or some such.

[vwjunkie]

Its slow to load on my computer at work, and members I have talked to have complained that its slow as well. When I submited the support ticket TMD did verify that it is slow to load, then gave me the suggestions above.

Jason

[Lynne]

What did the server loads used to be and what are they now? Have they increased? Did you try asking your host if they have changed anything on your server - either changed configurations, updated software, or added new sites?

[vwjunkie]

I honestly didn't really pay attention to the server load numbers, other than looking at the bottom of the main page to see how many people are online. As I said, usually there are 10 or less people on the forum at any given time that I've been on. I haven't added a bunch of new members and haven't seen any huge increase in traffic or posts.

Here's what the admin cp says: 9.64 9.91 7.41 | 6 Users Online (2 members and 4 guests)

I'm not familiar with what the first 3 numbers are... Obviously not many people on the forum though.

The hosting company is supposed to be checking into the problem since I replied that I did the database optimization, only have 1 plugin, and its still slow. They said they verified the server is in "absolutely healthy state"

Thanks for the suggestions and info.

Jason

--------------- Added 1315333637 at 1315333637 ---------------

Ok I just did some reading on the admin cp and found the explanation of the 1st 3 sets of numbers... Sounds like they are very high, though I'm not sure why, there aren't any people on the forum. Sorry I'm not that vbulletin savy, its a pretty basic forum.

Jason

--------------- Added 1315334162 at 1315334162 ---------------

EveryDNS: Migrate Now





To Whom This May Concern:

You are seeing this message due to the site you are trying to view having its DNS hosted by EveryDNS.

EveryDNS services will be fully discontinued as of September 9th, 2011.

As part of this process, we have set several scheduled outages leading up to this date to give site owners a chance to migrate their services to DynDNS.com:

New Schedule
August 29th 14:00 - 15:00 UTC - 1 hour
August 30th 14:00 - 17:00 UTC - 3 hours
September 1st 14:00 - 20:00 UTC - 6 hours
September 6th 14:00 - 24:00 UTC - 10 hours
September 7th 14:00 UTC - Sept 8th 14:00 UTC - 24 hours
September 9th 14:00 UTC - EditDNS and EveryDNS services retired

Migrate Now!

Numerous notifications have been sent to the account owner requesting that domains migrate over to DynDNS.com services as soon as possible. These notifications were sent starting 90 days prior to the September 9th, 2011 deadline.

If you are the owner of this domain and didn?€™t receive a notification about this migration, it could be because the email address on your account was invalid. You can begin the migration by going to https://www.dyndns.com/welcome/. If you are not the owner of this site, please pass this link along to the owner of the site.

If you have migrated this zone already but haven't delegated please check out the steps outlined for our Dyn Standard DNS users.

If you need further assistance, please contact migrating@dyn.com.


? 1998-2011 Dyn



What is this about??? I just found this at the bottom of the page on my forum, I've never gotten any emails or heard anything about it, could that have something to do with the slow speeds?

[Max Taxable]

Link to forum?

[vwjunkie]

d24t.com

[Max Taxable]

You're right it doesn't load worth a hoot.

[vwjunkie]

Ya something isn't right, and now I got that message at the bottom of one of the pages I was looking at. I also pasted that onto the support ticket to TMD. They asked for a link to view it, and now that message isn't showing up on any of the pages... I don't know what the hell is going on.

Jason

[Max Taxable]

Ya something isn't right, and now I got that message at the bottom of one of the pages I was looking at. I also pasted that onto the support ticket to TMD. They asked for a link to view it, and now that message isn't showing up on any of the pages... I don't know what the hell is going on.

JasonPretty sure it's not the software. I really feel for ya, I've had to move a board before too, no fun.

[vwjunkie]

Ya I'm going to see what kind of response I get from the hosting company. I don't know what to do about the high numbers either.

Jason

--------------- Added 1315337976 at 1315337976 ---------------

They apparently don't know what that message is from. I think the problem is with the high server load numbers... Is there anything I can do about that, or is that a hosting issue? Why are the numbers so high if there are only a handfull of people on the forum at a time?

Jason

--------------- Added 1315339093 at 1315339093 ---------------

Here is what they said:

Note that the forum maintenance function will only delete any temporary tables data and old logs. It is not reindexing the database for better performance. In order to have your database reindexed and any slow queries removed you may need to contact an expert php/MySQL developer.

Also you may check with the vBulletin developers for any caching component you may use to create static content. This should also speed up the website as some of the queries will be executed only if new content is added.

Is that correct? How do I reindex the database for better performance? Also they said their server load is below 3... Obviously that doesn't agree with what my admin CP page is saying. When I checked again the numbers were all above 10!

Jason

[Max Taxable]

They apparently don't know what that message is from. I think the problem is with the high server load numbers... Nines and tens aren't all that high. 50s and up, are. THe server load numbers are for the whole hosting you are sharing, not just your vB installation.

The host is blowing smoke up your rear end. Time to move to a worthwhile host.

[Alfa1]

The server load is way too high. Especially since you barely have anyone online. By way of comparison: I have a server load below 2 and have around 5000 people online. While this is highly dependent upon what kind of server your site is running on, its pretty clear that you need to ditch your host and get a new one.

[vwjunkie]

Any good recomendations? Currently I'm spending around 8 bucks a month for unlimited space, on a shared linux server. They are trying to get me to upgrade to the dedicated server deal but thats $50 bucks or more a month. As you can see, traffic is low and I only have a total of 400 members worldwide... Its a pretty small niche forum. I don't see why I should need to spend that kind of money to host something so small, it had always been fine up till now.

THanks for the info,
Jason

--------------- Added 1315344182 at 1315344182 ---------------

Here's what I'm using currently:

Disk Space Usage: 212 MB

Bandwidth usage: 133 MB

[Marco64Th]

The server load is not for only your site, but for all sites hosted on the same server. So how many people are online on your forum is for the server load irrelevant.

As a rule of thumb for good performance the server load should stay under 1 for each CPU in the server (so if you are on a 2 CPU server, the load should stay under 2). A load of 9 is pretty high for most servers and will probably result in slower load times. A load of 50, as others say, is a level where a server becomes really unresponsive and it might be even difficult to get a response on the commandline.

You could do the following test:
- Turn off your forum for 15 minutes.
- During this time monitor the server load. Best to do from cPanel/Plesk or such if installed. Note the numbers.
- Turn on your forum again.

Contact your host support with the numbers you collected and ask them for an explanation if the high serverload. If they try to blame your site for it, explain that you have measured these numbers while your forum was offline, so it can not be caused by your site but must be from another site hosted on the same number.

[souperman]

Either way you have to move....

A) If the load is caused by your site, you have to find a better host.

B) If the load is caused by another site, you probably SHOULD move.

[gmata]

I am glad i found this thread, the exact same thing is happening to me!

I am with TMDhosting and my forum is loading painfully slow, i also only have 500 total members and less than 10 online users at a time.

I tried contacting them and they also told me i needed to buy another package for 50 dlls a month.

I do however own other 2 websites hosted with that company and i haven't had any problems with them only with my forum. Also my intro page loads very fast but when i try to enter the forum it gets painfully slow.

Also i am getting the same msg: i have no idea why i never even heard of this guys they wan't me to migrate and they want to charge me an amoun for this? why???



EveryDNS: Migrate Now


To Whom This May Concern:

You are seeing this message due to the site you are trying to view having its DNS hosted by EveryDNS.

EveryDNS services will be fully discontinued as of September 9th, 2011.

As part of this process, we have set several scheduled outages leading up to this date to give site owners a chance to migrate their services to DynDNS.com:

New Schedule
August 29th 14:00 - 15:00 UTC - 1 hour
August 30th 14:00 - 17:00 UTC - 3 hours
September 1st 14:00 - 20:00 UTC - 6 hours
September 6th 14:00 - 24:00 UTC - 10 hours
September 7th 14:00 UTC - Sept 8th 14:00 UTC - 24 hours
September 9th 14:00 UTC - EditDNS and EveryDNS services retired

Migrate Now!

Numerous notifications have been sent to the account owner requesting that domains migrate over to DynDNS.com services as soon as possible. These notifications were sent starting 90 days prior to the September 9th, 2011 deadline.

If you are the owner of this domain and didn?€™t receive a notification about this migration, it could be because the email address on your account was invalid. You can begin the migration by going to https://www.dyndns.com/welcome/. If you are not the owner of this site, please pass this link along to the owner of the site.

If you have migrated this zone already but haven't delegated please check out the steps outlined for our Dyn Standard DNS users.

If you need further assistance, please contact migrating@dyn.com.

? 1998-2011 Dyn

Please let me know what are you doing to fix this problem, i just went to your website and seem to load pretty fast. Have you fixed our problem?

[Lynne]

Who set up your DNS servers for your domain? That is who you need to talk to. (Usually it is the people you bought the domain from or your host.)

[Expat]

I am getting the same EveryDNS message at the base of my forum suddenly, and I suspect it may be connected to an older version issue. My site BTW is expatkores.com/bbs

loading the page and looking at the source, it looks like it is is loading right after the following:

// Main vBulletin Javascript Initialization
vBulletin_init();
//-->


Anyone have any thoughts?

--------------- Added 1315481509 at 1315481509 ---------------

I've notices that my non PHP pages are fine....

http://www.expatkorea.com <----- no error, and is a pure html page


http://www.expatkorea.com/bbs <---- Can anyone explain the message at the bottom of the forum? Doing a google search on it shows it on a LOT of other forums. it HAS to be in the code. I don't believe it is a hacker issue.

To Lynne: My DNS was done through DNS Central, and it is good through 2016. This is in my code somehow. Is it possibly plugin related? Could there be a call in the Vbulletin software to an expiring DNS? Any thoughts are appreciated.

I might add, this DNS in the message is related to the Wikileaks fiasco.

[Lynne]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

that notice is definitely not from the default vbulletin code.

[PAKIDIL]

check if you have vbseo install . i heard lots of cpu usage problem with vbseo .

[gmata]

Thanks i just disabled vbseo, i don't see the msg any more but still pretty slow!

[PAKIDIL]

Thanks i just disabled vbseo, i don't see the msg any more but still pretty slow!

glad i could help but when you contact vbseo about this they will simply say change the host to better one . i guess this is not the professional solution of this problem . asking your customer to spend more and more money for the vbseo plugin rather than finding solution of it . but its just my view , i haven't use vbseo yet but read a lot of thread regarding this issue even in their forum .

[gmata]

I only have the free version so i don't mind i just uninstalled. The forum still pretty slow i am thinking it might be the host. I have TMDhosting

[PAKIDIL]

I only have the free version so i don't mind i just uninstalled. The forum still pretty slow i am thinking it might be the host. I have TMDhosting

bad coding can be cause of the site too . free version ? i don't know if they provide free version for a trail or so . i think its nulled copy and good u already removed the nulled copy .

--------------- Added 1315584370 at 1315584370 ---------------

try to move your forum on hostgator but widout vbseo . that will work .if you have small forum

[Expat]

The message I had showing disappeared on its own. Very strange.