Widget Manager acting up

[jitsuboy]

Hi guys. I've attached a pic of what my Manager screen looks like. It won't allow me to select anything and I don't know how to fix it.

Can anyone help?

[Lynne]

Odd. Go to Maintenance > Diagnostics > Suspect File Versions - do any *default* vbulletin files show up on that list (I don't care about mod files, only default vbulletin files)?

[jitsuboy]

Thanks for getting back to my Lynne,

listed is the Suspect Files. I only see one file that has the word default in it: ./install/cmsdefaultdata

Here is my list of Suspect File Versions

Scanned 81 files
./
Scanned 66 files
./admincp
Scanned 3 files
./archive
Scanned 97 files
./clientscript
Scanned 2 files
./clientscript/ie7
Scanned 2 files
./clientscript/ie8
Scanned 5 files
./clientscript/jquery
Scanned 2 files
./clientscript/libraries
Scanned 2 files
./clientscript/yui
Scanned 2 files
./clientscript/yui/animation
Scanned 5 files
./clientscript/yui/assets/skins/sam
Scanned 1 files
./clientscript/yui/colorpicker
Scanned 1 files
./clientscript/yui/colorpicker/assets
Scanned 2 files
./clientscript/yui/colorpicker/assets/skins/sam
Scanned 3 files
./clientscript/yui/combo
Scanned 2 files
./clientscript/yui/connection
Scanned 3 files
./clientscript/yui/container
Scanned 2 files
./clientscript/yui/container/assets
Scanned 2 files
./clientscript/yui/container/assets/skins/sam
Scanned 2 files
./clientscript/yui/dragdrop
Scanned 1 files
./clientscript/yui/element
Scanned 2 files
./clientscript/yui/history
Scanned 2 files
./clientscript/yui/history/assets
Scanned 1 files
./clientscript/yui/json
Scanned 2 files
./clientscript/yui/menu
Scanned 3 files
./clientscript/yui/menu/assets
Scanned 3 files
./clientscript/yui/menu/assets/skins/sam
Scanned 2 files
./clientscript/yui/reset-fonts
Scanned 1 files
./clientscript/yui/slider
Scanned 2 files
./clientscript/yui/slider/assets
Scanned 1 files
./clientscript/yui/slider/assets/skins/sam
Scanned 2 files
./clientscript/yui/treeview
Scanned 3 files
./clientscript/yui/treeview/assets
Scanned 2 files
./clientscript/yui/treeview/assets/css/folders
Scanned 3 files
./clientscript/yui/treeview/assets/skins/sam
Scanned 2 files
./clientscript/yui/uploader
Scanned 1 files
./clientscript/yui/utilities
Scanned 2 files
./clientscript/yui/yahoo-dom-event
Scanned 2 files
./clientscript/yui/yuiloader-dom-event
Scanned 2 files
./cpstyles
Scanned 2 files
./images/regimage/fonts
Scanned 195 files
./includes
Scanned 2 files
./includes/api
Scanned 189 files
./includes/api/1
Scanned 7 files
./includes/block
Scanned 25 files
./includes/cron
Scanned 2 files
./includes/facebook
Scanned 8 files
./includes/paymentapi
Scanned 24 files
./includes/xml
Scanned 13 files
./install
Scanned 3 files
./install/cmsdefaultdata
Scanned 73 files
./install/includes
Scanned 10 files
./modcp
Scanned 2 files
./packages/vbattach
Scanned 2 files
./packages/vbblog/attach
Scanned 3 files
./packages/vbblog/search/indexcontroller
Scanned 3 files
./packages/vbblog/search/result
Scanned 2 files
./packages/vbblog/search/searchcontroller
Scanned 3 files
./packages/vbblog/search/type
Scanned 2 files
./packages/vbblog/taggablecontent
Scanned 11 files
./packages/vbcms
Scanned 2 files
./packages/vbcms/attach
Scanned 3 files
./packages/vbcms/bbcode
Scanned 2 files
./packages/vbcms/bbcodehelper
Scanned 2 files
./packages/vbcms/bbcodehelper/table
Scanned 4 files
./packages/vbcms/collection
Scanned 5 files
./packages/vbcms/collection/content
Scanned 5 files
./packages/vbcms/content
Scanned 7 files
./packages/vbcms/controller
Scanned 7 files
./packages/vbcms/dm
Scanned 2 files
./packages/vbcms/editor
Scanned 2 files
./packages/vbcms/exception
Scanned 5 files
./packages/vbcms/item
Scanned 5 files
./packages/vbcms/item/content
Scanned 23 files
./packages/vbcms/item/widget
Scanned 5 files
./packages/vbcms/route
Scanned 3 files
./packages/vbcms/search/indexcontroller
Scanned 4 files
./packages/vbcms/search/result
Scanned 4 files
./packages/vbcms/search/searchcontroller
Scanned 3 files
./packages/vbcms/search/type
Scanned 2 files
./packages/vbcms/taggablecontent
Scanned 6 files
./packages/vbcms/view
Scanned 23 files
./packages/vbcms/widget
Scanned 5 files
./packages/vbdbsearch
Scanned 4 files
./packages/vbforum/attach
Scanned 3 files
./packages/vbforum/collection
Scanned 3 files
./packages/vbforum/item
Scanned 6 files
./packages/vbforum/search/indexcontroller
Scanned 10 files
./packages/vbforum/search/result
Scanned 4 files
./packages/vbforum/search/searchcontroller
Scanned 11 files
./packages/vbforum/search/type
Scanned 3 files
./packages/vbforum/taggablecontent
Scanned 23 files
./vb
Scanned 3 files
./vb/cache
Scanned 2 files
./vb/cache/observer
Scanned 3 files
./vb/collection
Scanned 3 files
./vb/controller
Scanned 4 files
./vb/db
Scanned 4 files
./vb/db/mysql
Scanned 15 files
./vb/exception
Scanned 3 files
./vb/item
Scanned 11 files
./vb/legacy
Scanned 3 files
./vb/route
Scanned 11 files
./vb/search
Scanned 4 files
./vb/search/indexcontroller
Scanned 2 files
./vb/search/result
Scanned 2 files
./vb/search/searchcontroller
Scanned 2 files
./vb/search/type
Scanned 2 files
./vb/templater
Scanned 6 files
./vb/view

Thank you!

[Lynne]

What about maintenance > diagnostics > Problematic Webserver Modules - does anything show up there?

[jitsuboy]

Hi Lynne,

This is what I'm getting when I go there:
Diagnostics

Suhosin
Module Loaded No

mod_security
AJAX Unicode Issue No
Results
The above setting will indicate if mod_security is preventing some AJAX requests from being submitted to vBulletin. If this shows Yes then you either need to disable mod_security or change the AJAX settings with the vBulletin Options and disable Problematic features.

Is there anyway to uninstall/reinstall to fix the problem?

[jitsuboy]

Hi Lynne,

Did you forget about me?

I don't know what happened, and I can't figure out how to fix it. I can't install any widgets without first doing this.

Can someone please give me their two cents?

[Videx]

Who knows. Try updating again (re-upload all the files). Turn off/uninstall all your mods. Open a support ticket.

[Lynne]

Hi Lynne,

Did you forget about me?

I don't know what happened, and I can't figure out how to fix it. I can't install any widgets without first doing this.

Can someone please give me their two cents?
No, I didn't forget about you and in fact just saw somebody else with the same issue. It was from a modification. I believe you put in a ticket and I answered you.