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laddo
09-24-2010, 06:41 AM
Hi guys, hope this is the right place to post this.

We moved our forums to a new server recently and have had HUGE problems ever since. Namely:

- ALL search functions are broken (general, advanced search, what's new, user posts etc etc)

- custom avatars do not load (despite being located on the new server), and newly uploaded avatars dont work either. Only avatars in library display.

- FF users having problems with quick reply (needing to click twice to submit)

- all copied (eg pasted from external website) characters (? " ' etc) display incorrectly

- newly created forums do not show up, only within admin section, when attempting to view via the admin panel, get the following message:
you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

I have tried rebuilding search index, all the maintenance options and googled these problems but cannot find anything. Ive installed a mod to replace characters but that hasn't fixed that problem either.

Massively appreciate any help with this.

Thanks.

Lynne
09-24-2010, 02:38 PM
Are avatars in filesystem or database?

Are you getting search errors or what? What does "broken" mean?

Create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

Then browse the site using that totally default vbulletin style - see if ff users still have the problem using the default style.

Maintenance > Diagnostics > Suspect File Version - are all default vb files showing up OK there? None says "unexpected contents" or anything like that?

What sort of datastore caching does your config.php file say you are using? This line here:
$config['Datastore']['class'] = 'xxxx';

laddo
09-24-2010, 07:26 PM
Hi Lynne, thanks for the reply.

When conducting any search, a blank white page returns (Safari and FF).

In FF, there is also this random code in top left corner of all pages: 



What sort of datastore caching does your config.php file say you are using? This line here:
$config['Datastore']['class'] = 'xxxx';

// ****** DATASTORE CACHE CONFIGURATION *****
// Here you can configure different methods for caching datastore items.
// vB_Datastore_Filecache - to use includes/datastore/datastore_cache.php
// vB_Datastore_APC - to use APC
// vB_Datastore_XCache - to use XCache
// vB_Datastore_Memcached - to use a Memcache server, more configuration below
// $config['Datastore']['class'] = 'vB_Datastore_Filecache';

Lynne
09-24-2010, 07:34 PM
Here is a page from the manual about troubleshooting blank or 'white' pages: http://www.vbulletin.com/docs/html/blank_pages


Those symbols usually mean you are not using a standard text editor to edit your files. Create a new config.php page using an actual text editor and then upload it and see if it fixes that issue.