[urgent] cant click

[geevest.com]

hello i have a problem with my board.
the problem is :
1.cant klik username in postbit,cant direct.
2.cant rate thread
3.cant klik thread tools
4.cant give reputation.

the trouble if i click cant direct.

yesterday im revert my posbit & postbit legacy & showthread template but problem not solved.

[Marco van Herwaarden]

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login or guest issues, you will need to set this style as board default in the vBulletin Options.

[geevest.com]

hello thanks before to help me.

i have been try for the disable plugin and product (define('DISABLE_HOOKS', true);)
but the problem is still not solved.

i have been try to upload the style first that i didnt modification yet.
but the problem is still not solved.

i have been try to create new style with no parent set,the result is THE problem was done.

i think if i reupload all original vb non-image files, problem is still not solved,and this problem with my style.but i dont know which part that my style that having a problem.

i could revert all modif template by me.i just wont! because the script was already modificated.and i dont want to lose that.

[Marco van Herwaarden]

Then you will need to contact the author of that style for a solution.

[geevest.com]

i contact the author style ( aero style ) but not answer.
can u help me again sir for resolve my problem? thanks

[Lynne]

i contact the author style ( aero style ) but not answer.
can u help me again sir for resolve my problem? thanks
the only way to resolve it is to find the problem in the templates. Since you don't want to revert them, you will have to compare your template to the default template and see what information is missing/wrong and fix it in your template. This is nothing we can 'do' for you, you need to figure out what is wrong yourself.

[geevest.com]

Lynne how i can look the information is missing/wrong?

--------------- Added 1204079148 at 1204079148 ---------------

Lynne how i can compare my site template with my default template and how i can look the information is missing / wrong?

thnx

[MoT3rror]

When you are editing a template, to the right of the text box is a link to show default that will show the default template.

[Lynne]

When you are editing a template, to the right of the text box is a link to show default that will show the default template.
And there is also a link to View History. If you click that, you get a list of all saved template modifications and it will allow you to select two versions (like your current one and the default one) and show you the differences.

[geevest.com]

i cant found link to view history in my admincp lynne.

[Lynne]

View History only shows up if the template is modified.

(Or maybe you are on a different version of vb than I am, I have no idea when that was added... it wasn't in 3.0.12, but it is in 3.6.8)

[geevest.com]

sorry lynne i cant found view history in admincp.
in style manager and my template cant found.

[shovel]

Go into Style Manager -> Edit Templates -> HIGHLIGHT the Template You Want -> To the RIGHT click "View Original".

[geevest.com]

okay im found and try that.but problem not solved. :(

[shovel]

Of course not, you need to revert that template (assumption; I'd probably backup your style/templates first and foremost).

[geevest.com]

yes i know friend.template revert but problem not solved.
i dont know why

[shovel]

Can you confirm that you have disabled all plugins?

[Lynne]

Usually if you are having problems like this (can't click on things that should be clickable), it is either the templates or a javascript conflict. You should disable your plugins and comment out any newly added javascript in your templates.

[Elenna]

Have you confirmed that, if you switch back to Default Style, that you can use the drop-downs, etc?

You can change your view style by going into AdminCP, going to Style Manager, and clicking on the text "Default Style".

[geevest.com]

Have you confirmed that, if you switch back to Default Style, that you can use the drop-downs, etc?
yes sure thats done,but not for my style problem.

You can change your view style by going into AdminCP, going to Style Manager, and clicking on the text "Default Style".
its done like i said before.

Usually if you are having problems like this (can't click on things that should be clickable), it is either the templates or a javascript conflict. You should disable your plugins and comment out any newly added javascript in your templates.
lynne all plugin disable like i said before.im using
define('DISABLE_HOOKS', true);
in config.php for disable all plugin.thats right?

Can you confirm that you have disabled all plugins?
yeah,all plugin disable : im using this


To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);


but problem not solved.

[shovel]

Have you confirmed that, if you switch back to Default Style, that you can use the drop-downs, etc?

You can change your view style by going into AdminCP, going to Style Manager, and clicking on the text "Default Style".

Here's another troubleshooting technique courtesy Elenna.

[geevest.com]

im so tired about this,please let me know i must ?

[Lynne]

If your problem just started, then something must have changed right before this happened. So, were you doing anything on your board right before it was 'broken'?

Have you checked your error_logs to see if the error is spelled out in there?

[geevest.com]

i not found the error logs in my template lyn

[Marco van Herwaarden]

If it does work normal on a default style, but not on your own style, then it is easy to conclude that the problem is in a changed template(s).

Create a copy (download/upload) of your custom style, set your account to use this test style, and start by reverting the templates oin this test style until the problems is solved. Now you should be able to determine which template(s) is causing the problem, and you should be able to solve it in the real style.

[shovel]

If it does work normal on a default style, but not on your own style, then it is easy to conclude that the problem is in a changed template(s).

Create a copy (download/upload) of your custom style, set your account to use this test style, and start by reverting the templates oin this test style until the problems is solved. Now you should be able to determine which template(s) is causing the problem, and you should be able to solve it in the real style.

Great idea Marco. :) Thanks for the help, I couldn't think of anything else to do except trial and error methods.

[geevest.com]

problem not solved friend,

[SEOvB]

Revert your headinclude, header, showthread, postbit templates

[geevest.com]

okay i will try,