private messaging problem

[websiteking532]

the users in my forum are unable to send private messages to each other?

pleaze help me

[dismas]

Were they able to do this before and now the ability is suddenly gone or have they never been able to at all?

Check vBulletin Options > Private Messaging Options > Private Messaging Enabled > Yes

Also Usergroups > Usergroup Manager > Choose the Usergroup that is affected > Private Message Permissions

[websiteking532]

suddenly it gone

even though i tried wat u said it isnt working

http://upload.bz/files/cgjjjknig303mdmnt4m2.jpg

http://upload.bz/files/zjn3zmtybmlhtnnz2hza.jpg

i am getting as follows

there is no send private message option

http://upload.bz/files/jzmmjquwqzwnmmg030wz.jpg

http://upload.bz/files/dgezmhztlnjnngwuoyzf.jpg

Plz Help

[SNaReX]

strange

[EnIgMa1234]

Do they have more than 50 pms saved?

[King Kovifor]

This could be caused by the user themselves. Within the user CP (specifically the options), a user can Enable/Disable the PM System completely. Meaning NO ONE can send them a PM. They can also have it enabled, but only their buddies / moderators can send them a PM. I would check with the user who you cannot send PMs to (through e-mail), if they have disabled it.

[websiteking532]

This could be caused by the user themselves. Within the user CP (specifically the options), a user can Enable/Disable the PM System completely. Meaning NO ONE can send them a PM. They can also have it enabled, but only their buddies / moderators can send them a PM. I would check with the user who you cannot send PMs to (through e-mail), if they have disabled it.

how can i remove tat optinon

Do they have more than 50 pms saved?

no tey dont hav more tan 50 messages

[EnIgMa1234]

In your admincp go to maintenance -> execute sql query

In the drop down list set recieve pm's to yes, then click continue

[King Kovifor]

I'd do as EnIgMa1234 said, and then modify the user cp template and make those two options hidden, and have the value always set to yes.

I wrote up a hack / instructions on how to do this properly. You can find it here:

https://vborg.vbsupport.ru/showthread.php?t=152778

[websiteking532]

problem solved

thanx