Forbidden: You don't have permission to...

[H-Blockx]

Hey everyone,

first of, I'm sorry if this is the wrong place to post in, if so, please move this topic. Alright, I got a problem with my homepage and I desperately need a helping hand. So that's my problem:

Recently I had a database error (for no reason) and I logged into my CPanel and changed my password, also edited it in the config.php file. The problem seems to be solved as the site was working again, but I got another issue on my hands: Some members of the site were messaging me via MSN Messenger that they couldn't get on the site. They got an error message like this:

Forbidden You don't have permission to access /includes/index.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

For some reason for half of the members the site is working as usual, for some of them isn't. I suggested using another browser and deleting cookies, but nothing worked either. I also recommended re-booting and turning their modem off and on again, no luck. I really don't know what to do to get them on the site again, and I have to say some of them are honestly very much important. Any help?

Thanks in advance guys.

Cheers, H.

[Marco van Herwaarden]

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If that does not solve your problem, then it is very likely caused by any of the following:
- Not enough memory for PHP
- mod_security installed with a too restrictive config
- Suhosin/Hardened PHP installed with a too restrictive config.