A first step is to inform members to Disable a product and not to uninstall it. Most members don't know that by uninstalling it they're loosing their data. I realized it from a huge amount of emails that I got from members asking me (but after uninstallation) if they lost their data.
that comes because Jelsoft forgot to alert the admins of the "Uninstall" process... a simple "remember that when you uninstall this product, all related information, settings and DATA will be lost." would give a great hint of the process.. .lol
We will not be sending out emails to users with the advice to 'uninstall' anymore. We will advice non-destructive methods. If we can already give a really more tailored advice at this time i am not so sure about yet.
I added an option to save or delete data when uninstalling to the latest version I released and set it to keep data by default, it's well worth doing when you're adding valuable data to the database.
But those examples aren't like 'everything'. They are life and death. Anytime something is a matter of life and death companies always immediately inform everyone (let's not get into automobile recalls that are not done or delayed - yes companies make evil decision, too but as a rule in life and death people are immediately informed).
Nothing on this site will kill you.
Wow, just wow. So the damage to my business through the loss or compromise to data on my system through a security vulnerability you created means nothing. It's more important that your reputation be protected. Nice attitude.
And again trying to defend this position by basically saying, 'well others do it so I should be able to as well'...
Quote:
Originally Posted by -=Sniper=-
well have you considered the FACT instructing users to uninstall a mod would do the same thing, not everyone backups their data or knows that on on uninstalling the mod it would remove the related database tables. Now the mod could be a gallery or a article system etc
That's the end user's problem not yours. As I said before you can't fix stupid. If they haven't been backing up their data, that's their fault. That aside, there is also the matter of compromised data, such as personal information being stolen, the possibility of root server accces through the vulnerability, etc.
Sorry, there is NO excuse or reasonable reasoning for not informing the end user immediately upon the discovery of a security issue.
Quote:
Originally Posted by Marco van Herwaarden
We will not be sending out emails to users with the advice to 'uninstall' anymore. We will advice non-destructive methods. If we can already give a really more tailored advice at this time i am not so sure about yet.
Wow, just wow. So the damage to my business through the loss or compromise to data on my system through a security vulnerability you created means nothing. It's more important that your reputation be protected. Nice attitude.
And again trying to defend this position by basically saying, 'well others do it so I should be able to as well'...
Please stop accusing me of ridiculous things I never said. I made an entire post (several posts) defending my position. How about you defend your position of being a jerk, now?
Please stop accusing me of ridiculous things I never said. I made an entire post (several posts) defending my position. How about you defend your position of being a jerk, now?
Yes and throughout you gave nothing resembling a sound reason for allowing the end user to remain at risk.
Please also note that while responding, by 'you' I am referring to coders that have mods available on this site. I am well aware that you (Hambil) have removed yours from this site. This isn't a direct attack on you, but on those who advocate putting users at risk when they themselves have nothing more than their reputations as coders on the line.
not only the ones who clicked the INSTALL button... i never click these
DIE!!!!
yes thats right!
should everbody get a mail, when in hack xx is a error? i don't think so...
why should i get extramails just because hack xyz have some unescaped variables, and i haven't heard or read something of this hack...
07-25-2007, 01:40 PM
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