Go Back   vb.org Archive > vBulletin Modifications > Archive > vB.org Archives > vBulletin 3.7 > vBulletin 3.7 Add-ons
Reload this Page Add-On Releases - PS - HelpCenter
FAQ Community Calendar Today's Posts Search

Reply
Page 77 of 82 « First 27677576 77 7879 Last »
 
Thread Tools
PS - HelpCenter Details »»
PS - HelpCenter
Version: 1.01, by PaulSonny PaulSonny is offline
Developer Last Online: Apr 2014 Show Printable Version Email this Page
Category: Add-On Releases - Version: 3.7.x Rating:
Released: 04-15-2008 Last Update: 06-08-2008 Installs: 570
DB Changes Uses Plugins Auto-Templates
Additional Files  
No support by the author.

HelpCenter is the ultimate ticket support system for your vBulletin!

Click Here for vBulletin 3.6 Version

HelpCenter is a support ticket system made for vBulletin. It allows you to manage your members questions much easier, saving you the hassle of going through emails and private messages.

Visit PaulSonny for news, demos, screenshots, and more!

Demo: PaulSonny HelpCenter

Features

If you have any feature requests please make them known at PaulSonny.

* Automatic Template Edits
* Turn HelpCenter ON/OFF and display a custom message.
* Disallow New Tickets to be created and display a custom message.
* Give your Ticket ID's a Prefix.
* Auto Open closed tickets when a new reply is made. (Now an Admin Option)
* Add, Edit and Delete departments via AdminCP, view Tickets within a Department.
* Open/Closed ticket AdminCP Management.
* Make tickets public/private.
* Ticket Priorities. (Low/Medium/High)
* WOL: HelpCenter.
* View Statistics about HelpCenter in the AdminCP.

Installation Instructions

[] Upload all the files from the Upload folder.
[] Import product-helpcenter.xml via the AdminCP.
[] Set Permissions for each usergroup via the AdminCP for HelpCenter.
[] Set Departments up via the AdminCP for HelpCenter.

Footnotes

Please report all bugs, feature requests and comments here.

Version History:

Version 1.00 Beta 1:

Initial version for vBulletin 3.7.

Version 1.00 Beta 2:

Bug Fixes.

Version 1.00 Beta 3:

Database Errors Fixed.
Added Extra Usergroup Permissions.
Ticket Priority Added.
Ticket Number Prefix Added.
Plus Much More...

Version 1.00 Beta 4:

Added Some extra Admin Features.
Fixed some bugs.
Other small features added.

Version 1.00 Beta 4 Security Fix

Cross Site Request Forgery (CSRF) Fixed.

Version 1.00 Beta 5:

Further Enchanged Some Admin Functions.
Enhanced My Tickets Interface.
Paginated Results.
Fixed More bugs, such as Guest Tickets Problem. (Temporary Measure!)
Other small features added.

Version 1.00 Beta 6:

Make tickets public/private.
Tidied up Admin Interface.
Fixed Phrases.
Tidied Up the Code.
It now parses smilies in your tickets. so you get !
Other small features added.

Version 1.00 Release Candidate 1:

Fixed SQL Vunerabilities
Fixed Phrases.
Tidied Up the Code.
Implemented Delete Confirmation Screens.
Improved CSRF Security.

Version 1.00:

Can View HelpCenter Permission Added.
Updated Delete Confirmations.
Fixed No Title Error.
Tidied Up the Code.

Version 1.01:

Minor Template Change for Version.
Standard Editor Error Fixed.
Improved Code Structure for Editors.

Please remember to click Mark As Installed if you use this modification.
If you use this plug-in, and find it useful, please support us by nominating us for Mod Of The Month (MOTM) in the top right corner of this thread, or feel free to donate.

You will get an email when a new version is released.

Thanks, PaulSonny & The Development Team.

Show Your Support

  • This modification may not be copied, reproduced or published elsewhere without author's permission.

Comments
  #762  
Old 02-03-2009, 06:15 PM
nhlchuck nhlchuck is offline
 
Join Date: Oct 2007
Posts: 13
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
fixed, nevermind
Reply With Quote
  #763  
Old 02-24-2009, 03:11 AM
columbusgeek's Avatar
columbusgeek columbusgeek is offline
 
Join Date: Sep 2007
Posts: 107
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
His site is down and showing directories. Why is a good and reasonably priced help center so hard to find.
Reply With Quote
  #764  
Old 02-24-2009, 03:16 AM
Hasann's Avatar
Hasann Hasann is offline
 
Join Date: Aug 2005
Location: Germany
Posts: 897
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Quote:
Originally Posted by columbusgeek View Post
His site is down and showing directories. Why is a good and reasonably priced help center so hard to find.
Hi columbusgeek
His site moved to www.forumcoding.com you can find there his pro version of helpcenter product.

kind regards
Hasann
Reply With Quote
  #765  
Old 03-18-2009, 03:41 AM
Nadavy Nadavy is offline
 
Join Date: Nov 2008
Posts: 97
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
It would be interesting if we could be able the name of the thread that is posted when a new ticket is made.
Right now it is
[departmentname] Ticket Name
That'd be cool if we could edit it to inform us who submitted the ticket. Great mod otherwise
Reply With Quote
  #766  
Old 03-21-2009, 05:39 PM
dmknights dmknights is offline
 
Join Date: Jul 2007
Location: UK
Posts: 460
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
How can i add my own text below the "Powered By HelpCenter" copyright thats at the bottom?

EDIT: Never mind. I worked it out
Reply With Quote
  #767  
Old 03-24-2009, 07:23 PM
Welshy2008's Avatar
Welshy2008 Welshy2008 is offline
 
Join Date: Jul 2008
Location: UK
Posts: 904
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Hi,

Has this been tested on 3.8.1 PL2 Please?
Reply With Quote
  #768  
Old 03-24-2009, 07:29 PM
MultiSync77F MultiSync77F is offline
 
Join Date: Mar 2005
Location: United States
Posts: 129
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
I just downloaded it but I would like to know if it works on the newest release of vB as well, before I install it and mess something up.

I'll mark it installed after I find out if it works or not.
Reply With Quote
  #769  
Old 03-24-2009, 07:42 PM
Trevor Hannant's Avatar
Trevor Hannant Trevor Hannant is offline
Senior Member
  
Join Date: May 2003
Location: Edinburgh, Scotland
Posts: 111
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Working on 2 of my boards which run 3.8.1PL1
Reply With Quote
  #770  
Old 03-24-2009, 07:47 PM
Welshy2008's Avatar
Welshy2008 Welshy2008 is offline
 
Join Date: Jul 2008
Location: UK
Posts: 904
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Thank You Trevster.
Reply With Quote
  #771  
Old 03-25-2009, 02:08 AM
MultiSync77F MultiSync77F is offline
 
Join Date: Mar 2005
Location: United States
Posts: 129
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
I downloaded I thought was the newest version but the ACP is telling me that I have version 1.00 and 1.01 is the newest. I guess there is another update some place?

Also, is there a way to prevent someone from making a public ticket? I want all tickets to only be visible by support staff.
Reply With Quote
Reply
Page 77 of 82 « First 27677576 77 7879 Last »

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 10:46 AM.

Contact Us - Archive - Top

Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2024, vBulletin Solutions Inc.
X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.05071 seconds
  • Memory Usage 2,312KB
  • Queries Executed 25 (?)
More Information
Template Usage:
  • (1)SHOWTHREAD
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (1)ad_showthread_beforeqr
  • (1)bbcode_quote
  • (1)footer
  • (1)forumjump
  • (1)forumrules
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (1)modsystem_post
  • (1)navbar
  • (6)navbar_link
  • (120)option
  • (1)pagenav
  • (1)pagenav_curpage
  • (4)pagenav_pagelink
  • (2)pagenav_pagelinkrel
  • (11)post_thanks_box
  • (11)post_thanks_button
  • (1)post_thanks_javascript
  • (1)post_thanks_navbar_search
  • (11)post_thanks_postbit_info
  • (10)postbit
  • (11)postbit_onlinestatus
  • (11)postbit_wrapper
  • (1)spacer_close
  • (1)spacer_open
  • (1)tagbit_wrapper 
Phrase Groups Available:
  • global
  • inlinemod
  • postbit
  • posting
  • reputationlevel
  • showthread
Included Files:
  • ./showthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/functions_bigthree.php
  • ./includes/class_postbit.php
  • ./includes/class_bbcode.php
  • ./includes/functions_reputation.php
  • ./includes/functions_post_thanks.php 
Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • showthread_start
  • showthread_getinfo
  • forumjump
  • showthread_post_start
  • showthread_query_postids
  • showthread_query
  • bbcode_fetch_tags
  • bbcode_create
  • showthread_postbit_create
  • postbit_factory
  • postbit_display_start
  • post_thanks_function_post_thanks_off_start
  • post_thanks_function_post_thanks_off_end
  • post_thanks_function_fetch_thanks_start
  • post_thanks_function_fetch_thanks_end
  • post_thanks_function_thanked_already_start
  • post_thanks_function_thanked_already_end
  • fetch_musername
  • postbit_imicons
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • postbit_display_complete
  • post_thanks_function_can_thank_this_post_start
  • pagenav_page
  • pagenav_complete
  • tag_fetchbit_complete
  • forumrules
  • navbits
  • navbits_complete
  • showthread_complete