vBHelp Desk

This si a help desk program created to be integrated with your vbulletin. It allows people to make tickets, and tickets create new threads that are specialy decorated with a status box, that contains the status of the ticket. There are admin features to allow custimization of the words used for open, Resolved, and even the catagories and priorities too. you can close tickets from the post for it as well as reopen them, also you can do it from the admin panel as well.


NOTES:
When doing permissions remove the permission that says "Can Search" from non staff usergroups for the helpdesk forum.


Screenshots:
the help desk home page:


The new ticket page:


Thread with admin options in status bar:



the Zip

vbhelpdesk v1.2

[GoTTi]

ALSO:

how do i make it where only registered users can create a ticket?

[bandersen]

Thank you Zajako!

[bandersen]

I do not get any tickets up (solved or open) on Main help desk (helpdesk.php), but do see them on the forumdisplay.php
(I am Admin.... and has yes on everything on permissions)

EDIT: I restarted the computer and everything worked ok!

[Prankster]

Yesterday at 10:21 PM bandersen said this in Post #63
I do not get any tickets up (solved or open) on Main help desk (helpdesk.php), but do see them on the forumdisplay.php
(I am Admin.... and has yes on everything on permissions)

EDIT: I restarted the computer and everything worked ok!

i have the same Problem.
after restart its the same.

what can i do ?

[bandersen]

I have set unreg users permission to NO for "view forum" and "view others thread". Still I am able to see other unreg. users threads....and I am able to read them as soon as I log in as "anyone".
I have set permissions to NO for "post new thread"... and I am still able to post. I have restarted the computer without any changes.

Anyone else get this?

[Kmaster]

created time not same as original post time, any way to fix it? thx

[Mathiau]

kew hack - have to try this out.!

[Asso]

it's buggy but the idea is great

[bandersen]

If I enter that code (ending it with } though) I get this:

Fatal error: Call to undefined function: shownopermissions() in forums/helpdesk.php on line 12

Anyone know how to fix it? thank you!

[QUOTE]02-25-03 at 03:38 PM zajako said this in Post #56


eric1776, the unreged users should be able to post tickets, just should not be able to view them. if you have it set so that they can't view it permissions wise then they can only make new tickets. this is so people that are blocked outta the site cna let someone know. if you don't whant them to be able to in the begginging of the helpdesk.php and newticket.php add

PHP Code:

if ($bbuserinfo[userid]==0){
shownopermissions();
) 


[phill2003]

AVIO 07 those errors are related to something else you did, cause i saw no signs of my hack in the sql error.

m8 i get the same sql error as avio and the error is in a query in the newticket.php if its something i've done i dont know what all i've got on is the vbhome light hack