Major Additions - microSUPPORT for vB4

*** Link Removed ***

[taffy056]

Maria,

Sorry didn't mean to sound as if I pressuring you, its on a testing site so its not urgent or anything, just thought i'd tell you the error message so you can work on it. As I said previously this is going to be a great hack once things are sorted. - Thanks

[Harley D]

Originally Posted by MicroHellas

Yes I seen it. It's a typo on file support.php line 466.
Instead of:

    if($vbulletin->options["microsupport_products"])
    {
       $products = getProducts($ticket["productid"]);
    }
    if($vbulletin->options["microsupport_products"])
    {
       $departments = getDepartments($ticket["departmentid"]);
    }

Must be:

    if($vbulletin->options["microsupport_products"])
    {
       $products = getProducts($ticket["productid"]);
    }
    if($vbulletin->options["microsupport_departments"])
    {
       $departments = getDepartments($ticket["departmentid"]);
    }

I've wrote again microsupport_products in 2nd condition instead the correct microsupport_departments

Maria

Thank You.
That did the trick. :up:

[Vaupell]

nice, thank you.. Tagged, but waiting until its out its beta..

[MaryTheG(r)eek]

Originally Posted by taffy056

Maria,

Sorry didn't mean to sound as if I pressuring you, its on a testing site so its not urgent or anything, just thought i'd tell you the error message so you can work on it. As I said previously this is going to be a great hack once things are sorted. - Thanks

No, don't worry. Honestly I was talking in general, not meaning someone.

Maria

[Varsh]

Tagged and will most definitely be using this in the near future.

[bart6767]

Not working on vBulletin 4.0.0 Release Candidate 4:

[Trek]

Yeah, I'll check it out when it's gold. Doesn't matter to me if it works on Beta 5... It's gotta work on gold. Looks good though and I'd like to use it when it's ready.

[Edrondol]

Originally Posted by MicroHellas

I want to remind all my friends here, who're feeling uncomfortable getting that dammit database errors, that even if we don't like them, they're normal. vB4 is still unstable. But like me, you also like to try anything new. So, please have patience. As you can see I'm here, and always trying to solve the issues as sooner as I can. But only issue coming from my side (eg when I've forgot to register a variable, or when I've wrote products instead departments).

But to try to find what's wrong when something don't works with RC2, while it was working with previous version (Beta 5), means that I've to compare many vB files, something not so easy.

Be sure that I'll do my best, and if I'll see that this mod gets some popularity (eg 50 installations), I've many ideas to improve it, with first coming "Predefinied replies".

Thank you
Maria

Most people - myself included - won't mark installed on a test site and are waiting for v4 Gold before upgrading our site. Don't look at the number of marked installs as an indication of popularity. This is an awesome mod and will be VERY popular once the bugs get worked out.

[adusei]

Originally Posted by Edrondol

Most people - myself included - won't mark installed on a test site and are waiting for v4 Gold before upgrading our site. Don't look at the number of marked installs as an indication of popularity. This is an awesome mod and will be VERY popular once the bugs get worked out.

Yes, I totally agree to this! Hope, it will work soon. So far: Good job, awesome!

[VonDoom]

I am also eying this mod with great enthusiasm. looking forward to gold. vB is releasing RC's so fast i didn't even realize until a few hrs ago RC4 was available. This mod looks very promising and cant wait for gold to try it out. Keep up the great work Maria..

PS, its good to see your work back on .org