Administrative and Maintenance Tools - EZ Bounced Email Management for Admins

DESCRIPTION:
This mod will insert a special EZbounce link into the header of all emails sent from your forums. In the event any email bounces back to you, you simply click the EZbounce link and the Ezbounce script launches, which will modify the bouncing members settings to prevent further bouncing emails. It will also send that member a PM asking them to update their email address.

This modification is known to work with versions as high as 3.8.x


FEATURES:

• Will not modify settings for Admins, Supermods, or Moderators if their email bounces
• (if turned on) Bouncing member is moved to whatever usergroup you set in AdminCP EZbounce Settings
• Updates bouncing member's "Receive Email from Administrators" setting to NO
• Updates bouncing member's "Receive Email Notification of New Private Messages" setting to NO
• Updates bouncing member's "Receive Email from Other Members" setting to NO
• Remove email notification for all of bouncing member's subscribed THREADS
• Remove email notification for all of bouncing member's subscribed FORUMS
• Turns on Popup Notification of new Private Messages for bouncing member
• PM is sent to Member notifying them of bounced email & asking them to update email address
• (if turned on) When member updates & confirms their new email, they are returned to original usergroup.

Now, the next time you send a newsletter from your AdminCP, (so long as you only send emails to members whom have "Receive Email From Administrators" set to "Yes") you will no longer receive a bounced email from this member (because they are no longer being sent).

And also, if you created a new usergroup such as "Bounced Members" and set this usergroupid in this hack's settings, now the members that have bounced can be pruned, sent reminder emails, whateveryou want to do with them!


WHAT IF A MEMBER DECIDED TO CLICK ON THE LINK IN THE EMAIL HEADER?
Most email clients don't show the email's headers by default, however in the event a member is slick enough to view their header and they click on this mysterious link, they will simply receive a no permission message since they're unallowed to log in to the AdminCP.


ZIP FILE CONTENTS:
1 Product (2 plugins, a couple phrases & installcode which adds 1 colum to user table)
1 File


HOW TO VIEW FULL EMAIL HEADERS:
You might need to configure your email client to view full email headers in order to see the EzBounce link. There's detailed instructions on how to do this for the most popular email clients here.


CHANGELOG:
#> 1.11 - released on 7/6/2008:
Fixed bug reported in post #583

#> 1.10 - released on 12/18/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Bought the new CD entitled Sleaze Freak by Scum Of The Earth on Amazon.com

#> 1.9 - released on 9/22/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Modified the way old usergroupid is restored so methos is more compatible with other installed mods.
Optimized some queries in ezbounce.php and plugin codes.

#> 1.8 - released on 6/1/2007:
Bug fix - fixed array_merge error for those running php 5.

#> 1.7 - released on 5/8/2007:
Bug fix - fixed bug where old usergroup was incorrectly being restored.

#> 1.6 - released on 4/26/2007:
Added protective measure for Admins, Supermods, or Mods who's email may have bounced. this makes sure their usergroup and settings are not modified

even if their email bounces.
When bouncing member is managed for bouncing, their "Receive Email Notification of New Private Messages" is now set to NO.
When bouncing member is managed for bouncing, their "Receive Email from Other Members" is now set to NO.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed threads.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed forums.

#> 1.5 - released on 2/17/2007:
Added option in Settings which allows admin to insert the EZbounce link into outgoing email's message body (for email clients which make it difficult to show

email headers or don't properly parse html links when displaying email headers.
Fixed bug where original usergroupid was being erased in the event admin processed bounced more than once for same member

#> 1.4 - released on 2/17/2007:
Fixed bug - PM is now sent regardless of whether or not bouncing member had "Enable Private Messaging" turned off in UserCP.
Fixed bug - Usergroup is now properly reset to what it was before member was managed for bouncing

#> 1.3 - released on 2/15/2007:
New setting in AdminCP which gives option to move bouncing members into any usergroup of Admin's choice
If member had previously bounced, and they update their email, they are moved back to their original usergroup

#> 1.2 - released on 2/10/2007:
Bouncing members are now handled by setting their preference to receive admin emails to "no"
Sends PM to member notifying them email bounced
If / when member updates his/her email their preference to receive admin emails is reset to "yes"

#> 1.0 - released on 2/8/2007
Original release


If you like this hack, please click Nominate for MOTM

[MissKalunji]

works on 3.7 thanks!

[Mrdby]

still waiting on help

[Alfa1]

I have been looking into phplist which has advanced bounced email management. It can even distinguish between bounced email that do not need to be managed and those that do. Since it is open source, it may be a good idea to take a close look at the source code for these functions.

[Gersfan]

Hi,

I've had this installed for a while now, It looks a great mod but I don't think It's working for me..

I'm still getting emails from Postmaster saying Mail Delivery Failed..

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

Ofcourse, It's members that don't have a valid email? Does this mod work with that?

Thanks,

[goddess_dix]

it can't stop mail from bouncing, but it adds headers in the bounced message that you can use to easily manage the bounced mail, turning off options for that member to recieve email and reminding them to update their email addy...

[MissKalunji]

i take it back

when i click the link when i receive a bounced e-mail i get this error

Warning: array_merge() [function.array-merge]: Argument #1 is not an array in [path]/admincp/ezbounce.php on line 141

[Antivirus]

Originally Posted by Gersfan

I've had this installed for a while now, It looks a great mod but I don't think It's working for me.. I'm still getting emails from Postmaster saying Mail Delivery Failed.. ofcourse, It's members that don't have a valid email? Does this mod work with that?

If the member doesn't have an invalid email, then any emails sent to that member fromthe forums will bounce. When you click on the link in the bounced email's header, the member will be "managed" for bouncing (meaning different things depending upon your settings for this mod).

Originally Posted by MissKalunji

i take it back, when i click the link when i receive a bounced e-mail i get this error

Array merge errors were fixed quite some time ago, so not sure why you're getting that error. Is the user you are clicking the link for in your database? Is there a user with that specific userid? What version of vbulletin are you using? Also - you're using an older version of this mod, please upgrade to version 1.10.

[globalinsites]

I've come to the point where I actually am affraid to manage bounced e-mails. I'll try to explain why.. I see it happen so often that I get bounced activation e-mails from users who just registered, and if those mails really bounced then these users shouldn't have been able to activate their account, but yet I see them online on my site showing up as registered users which means that they did activate their account. In other words, if I would have managed those users I would have more or less disabled their account 'undeserved'. After all, if they were able to activate their account then they did receive the activation e-mail, and I shouldn't have received the bounce mail. I don't get this.. Is it possible that if an activation e-mail ends up in a hotmail user's junkmail that I receive the bounce e-mail? Maybe I need to look at the type of errors more carefully?

I've also received many many 'this user doesn't have a Yahoo.com account' e-mails about users of which I know that they DO have a yahoo.com account.

I just don't understand all of this. At the moment I'm not using ezbounce because I too often think that I am putting users in the bounced usergroup who shouldn't be in there. I'd appreciate some advise. Thanks.

[Antivirus]

Originally Posted by globalinsites

I've come to the point where I actually am affraid to manage bounced e-mails. I'll try to explain why.. I see it happen so often that I get bounced activation e-mails from users who just registered, and if those mails really bounced then these users shouldn't have been able to activate their account, but yet I see them online on my site showing up as registered users which means that they did activate their account. In other words, if I would have managed those users I would have more or less disabled their account 'undeserved'. After all, if they were able to activate their account then they did receive the activation e-mail, and I shouldn't have received the bounce mail. I don't get this.. Is it possible that if an activation e-mail ends up in a hotmail user's junkmail that I receive the bounce e-mail? Maybe I need to look at the type of errors more carefully? I've also received many many 'this user doesn't have a Yahoo.com account' e-mails about users of which I know that they DO have a yahoo.com account. I just don't understand all of this. At the moment I'm not using ezbounce because I too often think that I am putting users in the bounced usergroup who shouldn't be in there. I'd appreciate some advise. Thanks.

Your issue is most likely due to the way Yahoo sometimes bounces delivered emails. Please see this post for more information, then read back a couple posts as well.

[goddess_dix]

Yahoo is notorious for their soft bounce issues...