The Arcive of Official vBulletin Modifications Site.It is not a VB3 engine, just a parsed copy! |
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HelpDesk v1.63 Details »» | |||||||||||||||||||||||||
Feature Request... If you're interested in requesting a feature please use the form on this page:http://www.hackvb.com/helpdesk.php Description: This is a ticket support system. Your members can now open up tickets rather than email you all the time. Features
When upgrading your forums there will be no problems. This will not give you any headaches because it almost runs separate of vBulletin.. 1 Template Modification This only has one template modification and that is to the navbar if you want a link there. How-tos: Giving Access to the Departments and Usergroup Settings Usergroup Settings Managing Departments Installed? Please click install if you install so you get notifications of all the latest bug fixes and feature addons. Bug Fixes / Feature Additions: v1.00 - Initial Release v1.01 - Added template caching for a slight performance increase. Thanks to: princeton v1.02 - Install script updated to create databases with table prefixes. Also added the ability to select which usergroups have access to the administer options. v1.03 - Uninstall section added to the install script. v1.50 - Ton of features added. Will update this with a link to the post where I named all the features added. v1.51 - Bug fix. This fixes the problem with sending PMs for the auto responder. v1.52 - Bug fix. This fixes the problem where the creator of tickets cannot reply to the ticket and a cosmetic fix to the installer. v1.53 - Bug fixes. Fixes the problem with the PM pop-up, database errors for some people and the delete errors. v1.54 - Bug fixes. Fixes the problem with the install script with one table. v1.55 - Bug fixes. Fixes the problem with the Usergroup Settings page loading half the way down the page in IE. v1.60 - Bug fixes. Fixes the security hole pointed out by xYarub. This also adds the send a new PM on ticket update feature. v1.61 - Bug fixes. v1.62 - Parse error fix. v1.63 - Really fixed the permission errors. Donations: Hacks like these takes up enormous amounts of time and energy. This hack is entirely free to use. Please help me, help the vBulletin community by donating. Donations will keep me releasing hacks for free rather than doing custom work. A donation of any amount is much appreciated! Tell me this hack isn't work a couple bucks? Show Your Support
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Comments |
#587
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i cant wait!!!!!!!!!!!!!!!! |
#588
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well I can't figure this out, I guess I am just thick but the way access controls and such are laid out is totally convoluted to me. I just sent out 10pm's to 8,000 users by accident, ugh..
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#589
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why do I get this when trying to install?
Warning: Cannot use a scalar value as an array in /admincp/helpdesk_install.php on line 788 Warning: Cannot use a scalar value as an array in /admincp/helpdesk_install.php on line 801 Warning: Cannot use a scalar value as an array in /admincp/helpdesk_install.php on line 816 Warning: Cannot use a scalar value as an array in /admincp/helpdesk_install.php on line 824 Warning: Cannot use a scalar value as an array in /admincp/helpdesk_install.php on line 840 Warning: Cannot use a scalar value as an array in /admincp/helpdesk_install.php on line 842 |
#590
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i dont get this mod at all
no matter what i do to the usergroup setting its seem registered user can administer |
#591
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I installed this nice system, but have 1 problem till now. The ticket-tools is not opening when I *click* on it. All rights are put on yes for the admin. Please help
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#592
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can someome help me im trying to uninstall and it says this :
Fatal error: Call to a member function on a non-object in /xxx/xxxx/xxx/xxx/xxx/helpdesk_install.php on line 1049 |
#593
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Could you please answer this question about PM's though? I have a bunch of mods/admins looking to lynch me due to PM overload since I installed this a few days ago... should be an on/off switch or at least a piece of code i can erase to cut off this function. |
#594
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*clicks install*
Great hack. This will work great on my private forum where we only accept new membership via refferal from existing members. It allows my fellow admin to approve and create accounts, aswell as create a 'paper trail' of who did what. Thanks again! |
#595
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don't know if this is totally kosher, but so far seems to solve the problem with no side effects (no more PM's to mods and admins after every ticket update)
removed the following: PHP Code:
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#596
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Installed fine but when a ticket is generated it the pm get sent to everyone instead of just the ticket creator. What do I need to do to make the pm just go to the person how created the ticket. Vb3.07
Where do I do that edit?? |
#597
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Eagerly waiting for the 3.5 version,
any ideas whne it will be out??? Hanif |
#598
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Installed , thanks.
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#599
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Quote:
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#600
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What I think I'm going to do is release this same version for 3.5 without any of the upgraded features but there will be one small bug fix.
The development of the current help desk is taken longer than I expected. With all the new features that are being implemented there is much, much more code. The email piping feature with all the regex operations is just taking up way more time than expected. Just to keep people happy and up to date I'll release the 3.5 version just with the updated info. I'll keep everyone updated about this. I'll have that out no later than the end of this coming weekend depending on my schedule. Just keep in mind that this is donating my time to the vBulletin community. I have school work to keep up on and custom paid work in order to support me and my school. |
#601
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Thanks, man! It is appreciated! This is one I was awaiting an update for before conversion to 3.5.0. Hopefully the new features will be added soon after, but at least we are getting what we have now!
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