What do you do when you pay for a premium add-on and the developer goes AWOL?

[DementedMindz]

Originally Posted by toolblast

@DementedMindz
I paid with Paypal... however, I paid him. He didn't pay me. So I dont have his address or other info, only his paypal email. Pretty useless.

nah you can get his info right from paypal file a thing with them. Call his house his number is right on his site. (786)259-5988

[The Geek]

Just dispute the payment with paypal and let them deal with it.

[bashy]

A dispute with paypal will not work for items that are of a digital nature, i.e. you downloaded the item!

[DementedMindz]

well if you have everyone who is saying they didnt get what they paid for write paypal im sure they will do something no matter what. I have had things that were refunded that I didnt think paypal would but they did. Once a person gets so many complaints paypal will step in no matter what I guess the best bet is to file a dispute with them and a day later and call and explain to them how he ripped everyone off. Only way to stop him is turn him in. He will lose his paypal account and im sure his parents wouldnt like a reverse charge coming out of there account. But the bottom line I would call his house his number is right there be sneaky ask for his parents. Then im sure things may change unless there like he is.

[rogersnm]

His paypal account is in his name not his parents: "Giovanni Martinez" Which means he is breaking paypals TOS or T's&C's (depending on what you call them)

[The Geek]

With non tangible goods, Paypal almost laways sides on the customer

[Gio~Logist]

Everything any of my products say they offer, is offered. Also, it is not my obligation to further advance the product. I have (dozens of times) added things requested by customers. The product also does not have any major bugs that effect performance, or else there would not be hundreds of them with hundreds of listings on forums. As far as customer service, no where in the purchase (as far as i'm concerned) does it say that you are purchasing customer service as well. However, i have to my best abilities (until the recent future, for various complications have come to perspective) given my all to customer service.

With that being said, what i am about to announce i believe is both expected and already forecasted by various people. For a 15 year old, it is obvious that managing a business with hundreds of customers, paid customers for large projects, school, and a normal life can be overwhelming at the least. This has led to various complications, including hospitalization and such. It has been time for me to do this for a while now. I will be "retiring" and taking down my business for a while. If and when i do come back, things will be done differently (hopefully for the better).


Also, to answer some questions:

1) Can i take a script and have someone improve it?
Sure, you just cannot resell any of the scripts.

2) Can i improve the script myself?
Resort to answer number 1.

3) What if i am interested in a script still, would it be possible for me to purchase one even though the business is down?
You may email me at gio@dopegfx.com

Originally Posted by Mark.B

Got to say, on this matter alone he has done nothing wrong. You paid him and then changed your mind, that's your problem, not his.

Sorry to sound harsh but that's the way it is.

Most coders will operate a no-refunds policy in these circumstances. In a few days he may have already begun the work.

Which is exactly why he was not given a refund. I actually did alternate work for him.





I will like to rap this up by saying this. Before recent events, i have not had a single complaint. Recent complaints are due to siteresort products, which i already addressed the issue of, and 2 or 3 three projects.

Acrrossphoto - feel free to email me. Your work was done, and i believe there are 1 or 2 minor bugs that exist? I will take a look.

Toolblast - I've explained myself various times, and another member even explained to you that this was not my fault. You cannot hire someone, and then decide to go with a group of other people once that person has already started and expect your money back.. when you have taken their time (which is indeed money) already. I did some alternate work for you, on top of what was already done.

[Quarterbore]

Thanks Gio... I take your permission to allow those of us that want to get together to make improvements permission to do so even if we need to work together to hire a programmer to help us with this...

I respect this a great deal!

I will be working with a few people to make some changes as a break-a-way product off your base script. I will ensure that your product rights are protected as best I can but to do this you may need to allow me to be incontact with you.

Lastly, you really should consider letting another coder help you with your scripts and perhaps form a partnership... I would love to see these scripts become what they could be and that was what this exercise was all about. Yu had a number of coders on your site that were willing to help and I am still wrking towards that goal but I have just waited all I care to anymore to see major functional changes I was looking for and others would like too.

That is what this was all about... Take some time, consider a partner, and take on one project at a time. Just running away from people for months at a time will cause the reaction you are seeing here!

[toolblast]

@Gio

Hi Gio! Welcome back!

You did the comment hack, but you still have the events mod to do (this 'alternate work' you speak of). You agreed on doing both. A while back you e-mailed me saying you were going to finish the events mod on Sunday night a week or so ago. Were you able to finish it? All I need is that completed and we're good to go

Please check your e-mail and we'll communicate via e-mail. Thanks.


@Demented
I am not the type of person to file chargebacks or disputes. As Gio said, he hasn't done anything wrong up until this little issue of him being away, so as long as he keeps up his side of the bargain and completes the 'alternative' work he's talking about... which is the event mod, then we both go away happy, no hard feelings at all. I would just like it completed! ...and as I said before numerous times. I already finalized with Gio about the fact on the refund issue with him. I am not asking for a refund from him, that is out of the question, so stop bringing it up please. He has been paid, and he just needs to do some finishing up on my project, thats all I want.

Thanks to everyone for your help and advice.

[mhc1576]

Quarterbore,
I want to be part of the funding of getting a programmer to fix the Classified script. Contact me if you decide to start the "project".
From what I've seen in the script it looks like it should not be to hard to fix the permission and auction issues. I don't use them yet so I have not investigated the problems.

Gio,
Your script is serving my site well and has been well worth the money.
Even with the minor bugs people have made complaints about I think the price is very fair.
Take your time and try to fix your backlog and I think we all will welcome you back if you decide to continue your work on the scripts.
You are a talented programmer and will have a future in that business if you should choose to continue.

Regards
Hakan