Administrative and Maintenance Tools - EZ Bounced Email Management for Admins

DESCRIPTION:
This mod will insert a special EZbounce link into the header of all emails sent from your forums. In the event any email bounces back to you, you simply click the EZbounce link and the Ezbounce script launches, which will modify the bouncing members settings to prevent further bouncing emails. It will also send that member a PM asking them to update their email address.

This modification is known to work with versions as high as 3.8.x


FEATURES:

• Will not modify settings for Admins, Supermods, or Moderators if their email bounces
• (if turned on) Bouncing member is moved to whatever usergroup you set in AdminCP EZbounce Settings
• Updates bouncing member's "Receive Email from Administrators" setting to NO
• Updates bouncing member's "Receive Email Notification of New Private Messages" setting to NO
• Updates bouncing member's "Receive Email from Other Members" setting to NO
• Remove email notification for all of bouncing member's subscribed THREADS
• Remove email notification for all of bouncing member's subscribed FORUMS
• Turns on Popup Notification of new Private Messages for bouncing member
• PM is sent to Member notifying them of bounced email & asking them to update email address
• (if turned on) When member updates & confirms their new email, they are returned to original usergroup.

Now, the next time you send a newsletter from your AdminCP, (so long as you only send emails to members whom have "Receive Email From Administrators" set to "Yes") you will no longer receive a bounced email from this member (because they are no longer being sent).

And also, if you created a new usergroup such as "Bounced Members" and set this usergroupid in this hack's settings, now the members that have bounced can be pruned, sent reminder emails, whateveryou want to do with them!


WHAT IF A MEMBER DECIDED TO CLICK ON THE LINK IN THE EMAIL HEADER?
Most email clients don't show the email's headers by default, however in the event a member is slick enough to view their header and they click on this mysterious link, they will simply receive a no permission message since they're unallowed to log in to the AdminCP.


ZIP FILE CONTENTS:
1 Product (2 plugins, a couple phrases & installcode which adds 1 colum to user table)
1 File


HOW TO VIEW FULL EMAIL HEADERS:
You might need to configure your email client to view full email headers in order to see the EzBounce link. There's detailed instructions on how to do this for the most popular email clients here.


CHANGELOG:
#> 1.11 - released on 7/6/2008:
Fixed bug reported in post #583

#> 1.10 - released on 12/18/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Bought the new CD entitled Sleaze Freak by Scum Of The Earth on Amazon.com

#> 1.9 - released on 9/22/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Modified the way old usergroupid is restored so methos is more compatible with other installed mods.
Optimized some queries in ezbounce.php and plugin codes.

#> 1.8 - released on 6/1/2007:
Bug fix - fixed array_merge error for those running php 5.

#> 1.7 - released on 5/8/2007:
Bug fix - fixed bug where old usergroup was incorrectly being restored.

#> 1.6 - released on 4/26/2007:
Added protective measure for Admins, Supermods, or Mods who's email may have bounced. this makes sure their usergroup and settings are not modified

even if their email bounces.
When bouncing member is managed for bouncing, their "Receive Email Notification of New Private Messages" is now set to NO.
When bouncing member is managed for bouncing, their "Receive Email from Other Members" is now set to NO.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed threads.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed forums.

#> 1.5 - released on 2/17/2007:
Added option in Settings which allows admin to insert the EZbounce link into outgoing email's message body (for email clients which make it difficult to show

email headers or don't properly parse html links when displaying email headers.
Fixed bug where original usergroupid was being erased in the event admin processed bounced more than once for same member

#> 1.4 - released on 2/17/2007:
Fixed bug - PM is now sent regardless of whether or not bouncing member had "Enable Private Messaging" turned off in UserCP.
Fixed bug - Usergroup is now properly reset to what it was before member was managed for bouncing

#> 1.3 - released on 2/15/2007:
New setting in AdminCP which gives option to move bouncing members into any usergroup of Admin's choice
If member had previously bounced, and they update their email, they are moved back to their original usergroup

#> 1.2 - released on 2/10/2007:
Bouncing members are now handled by setting their preference to receive admin emails to "no"
Sends PM to member notifying them email bounced
If / when member updates his/her email their preference to receive admin emails is reset to "yes"

#> 1.0 - released on 2/8/2007
Original release


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[djbaxter]

Originally Posted by Dragonlair

We do have email validation on! What I turned off was a mod that was supposed to check the validity of an email address before the registration was accepted. The desire was to catch badly formed emails, obvious typos and such. It didn't seem to work anyway so we turned that off.

We do still have email validation. That's what most of this hack catches as the daemons.

Ah. I understand now. I looked at that other add-on but it seemed like too much overhead and never installed it.

[Alfa1]

Most of the returned email is email to newly registered members with their activation codes in them.

[Mrdby]

Originally Posted by Alfa1

Most of the returned email is email to newly registered members with their activation codes in them.

not mine

[Black Tiger]

Most of the returned email is email to newly registered members with their activation codes in them.

In that case they did not use a good email adres. You just have to check if their email box was full or if it is really a bounce because the adress is not valid.
If then Ezbounce is also perfekt, move them with ezbounce to a special usergroup, you can prune that usergroup from time to time.

[jGas]

ok, that's great...but what happens when an user changes its mail address to a new one?

is it promoted to the "registered member" automatically?

thanks!

[Black Tiger]

When a user changes his email adress to a new one, the normal procedure is followed which also works when ezbounce is not installed, depending on your ACP settings.
If you have email verification on, the user will be placed in the "awaiting confirmation" email group until he has re-activated his/her account with the link in the activation email.
Because he will get a new activation email to his new email adres. If all goes well, he will be promoted back to the registered member group.

If he filled in a wrong new email address, you will get a bounce again.

In that case there could be a problem, because as far as I know, there is no way fo seeing if it's a new user, or a user changing email adres.

So that's a little problem I think.

[jGas]

Originally Posted by Black Tiger

When a user changes his email adress to a new one, the normal procedure is followed which also works when ezbounce is not installed, depending on your ACP settings.
If you have email verification on, the user will be placed in the "awaiting confirmation" email group until he has re-activated his/her account with the link in the activation email.
Because he will get a new activation email to his new email adres. If all goes well, he will be promoted back to the registered member group.

If he filled in a wrong new email address, you will get a bounce again.

In that case there could be a problem, because as far as I know, there is no way fo seeing if it's a new user, or a user changing email adres.

So that's a little problem I think.

thanks, that's very interesting!

[Antivirus]

Originally Posted by jGas

ok, that's great...but what happens when an user changes its mail address to a new one? is it promoted to the "registered member" automatically?
thanks!

if member enters an email address which bounces, member will be suceptible to admin's action when that email confirmation email is sent to the new email address and it bounces. When member confirms the email address, they are moved back to whatever usergroup they were previously a member of at the time admin invokes the ezbounce.php script.

If your boards have "email confirmation" turned off, you should really consider turning it on.

[Black Tiger]

member will be suceptible to admin's action when that email confirmation email is sent to the new email address and it bounces.

Right... so like I said, if it bounces when chaing email adress, there is probably no way to see if the user is changing the email or if it's a new user, because both emails have the activation link in them.
Since when changing, registered users are also set to the "awaiting" usergroup by the forumsoftware, you could have the risk of deleting existing users when they change and enter a wrong email address, in case you suppose it's a new user who used an incorrect email address.
Correct?

[Dragonlair]

So far, I have yet to confirm that someome who gets bounced is able to get back in. I have had several try and re-activate but they are placed back in the error group (where they came from) when they activate and NOT the group they were in before they bounced. This means I have to manually reset them to the correct group when they contact me.

However, a manual reset does not clear the ezbounce tags. If they later have an email problem, I cannot bounce them, I just get the blank screen from ezbounce that means "Already processed". Is there a way for me to tell ezbounce to clear itself?