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microSUPPORT for vB4 Details »»
microSUPPORT for vB4
Version: 4.6.0, by MaryTheG(r)eek MaryTheG(r)eek is offline
Developer Last Online: Mar 2012 Show Printable Version Email this Page

Category: Major Additions - Version: 4.0.2 Rating:
Released: 12-12-2009 Last Update: 03-30-2010 Installs: 177
DB Changes Uses Plugins Auto-Templates
Additional Files Translations Is in Beta Stage  
No support by the author.

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  • This modification may not be copied, reproduced or published elsewhere without author's permission.

Comments
  #312  
Old 06-29-2010, 01:03 PM
OPsNaStYM0FO OPsNaStYM0FO is offline
 
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Would be nice if technicians could always see the tickets even after replied to it , Because that way you can review the ticket and decide if you need to close it or if its finished . ANy ideas on how to do this ?
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  #313  
Old 06-29-2010, 09:13 PM
Alex@Mk3OC Alex@Mk3OC is offline
 
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You can do it, you need to filter for tickets 'In Progress' then they'll show up
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  #314  
Old 07-01-2010, 04:39 PM
GameFreak2009's Avatar
GameFreak2009 GameFreak2009 is offline
 
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Quote:
Would be nice if technicians could always see the tickets even after replied to it , Because that way you can review the ticket and decide if you need to close it or if its finished . ANy ideas on how to do this ?
Be sure to set the 'Close tickets after reply by technician' setting to 'No'
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  #315  
Old 07-01-2010, 07:35 PM
Gun Geek Gun Geek is offline
 
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I would install this but as docvader is pointing out.

It appears that there might be a security flaw or a hack to send out spam. Until this issue is at least responded to, or cleared I cant install.
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  #316  
Old 07-01-2010, 08:23 PM
Alex@Mk3OC Alex@Mk3OC is offline
 
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Not had any issues with it sending out spam on our boards
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  #317  
Old 07-16-2010, 09:33 AM
latch latch is offline
 
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MicroHellas, can you please let me know if you plan on updating this mod for the latest version of VB?
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  #318  
Old 07-16-2010, 09:37 AM
latch latch is offline
 
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Just found a few bugs:

Code:
Warning: array_keys() [function.array-keys]:  The first argument should be an array in [path]/microsupport/includes/functions.php  on line 136

Warning: Invalid  argument supplied for foreach() in [path]/microsupport/includes/functions.php  on line 137
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/admincp/microsupport_admin.php  on line 534

Warning: Invalid argument supplied for foreach() in [path]/admincp/microsupport_admin.php on line 535
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 179

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 180
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 87

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 88
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  #319  
Old 07-16-2010, 10:15 AM
MaryTheG(r)eek MaryTheG(r)eek is offline
 
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Quote:
Originally Posted by latch View Post
Just found a few bugs:

Code:
Warning: array_keys() [function.array-keys]:  The first argument should be an array in [path]/microsupport/includes/functions.php  on line 136
 
Warning: Invalid  argument supplied for foreach() in [path]/microsupport/includes/functions.php  on line 137
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/admincp/microsupport_admin.php  on line 534
 
Warning: Invalid argument supplied for foreach() in [path]/admincp/microsupport_admin.php on line 535
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 179
 
Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 180
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 87
 
Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 88
Did you found any incompatibility on latest vB version? At least till version 4.0.4 works fine, except an arrow witch walks around on the top-right side in front end:-)) (I've fixed it, but haven't released it yet).

Check again what you wrote there and you got those warnings. This mod works fine since first release of vB4.

Maria
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  #320  
Old 07-16-2010, 10:26 AM
latch latch is offline
 
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Quote:
Originally Posted by MicroHellas View Post
Did you found any incompatibility on latest vB version? At least till version 4.0.4 works fine, except an arrow witch walks around on the top-right side in front end:-)) (I've fixed it, but haven't released it yet).

Check again what you wrote there and you got those warnings. This mod works fine since first release of vB4.

Maria
This mod works perfectly with the latest version of VB, aside from those errors. Please note that you only get these error messages when you click the "Save Display Order" when no categories exist.

Can you please resolve this issue?
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  #321  
Old 07-18-2010, 04:24 PM
GetWebHost GetWebHost is offline
 
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Is there a way to:
1. disable FAQ
2. support.php default viw should list all my tickets
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