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Update on bug
Version: , by sv1cec sv1cec is offline
Developer Last Online: Mar 2022 Show Printable Version Email this Page

Version: Unknown Rating:
Released: 03-01-2005 Last Update: Never Installs: 0
 
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ZT, one of my users, who got this problem twice tonight, is using a Pentium 4 at 2.6 MHz. Hardly a slow machine.

But, I need to do the changes in those templates, maybe that will have an effect.

I'll keep you posted.

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  #22  
Old 03-03-2005, 03:12 PM
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Zero Tolerance Zero Tolerance is offline
 
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Quote:
Originally Posted by sv1cec
Master Coder, you are the expert not me. What I am trying to say, is that now, we know what the problem is, and a way to avoid it: click in the box before you start typing.

Disabling the typing box on slow connections will create more problems than it will solve, because most of the time, the users will not be able to type. That will make the chat unusable for them. Of course, we could run some tests with dial-up users and see, but somehow I think it wouldn't be good.

I would suggest that you print a warning for IE 6 users, explaining what the problem is, and letting them take it into account. It's not a program's bug as it is evident by users of Firefox, Netscape and even IE5, it's an Explorer issue, so they have to learn how to use the program with that browser. What I'll do on my board, tonight, is to put a message which will say to the users how to avoid the problem, and how to stop it if it starts. From then on, they are on their own.

Rgds
Yeah i suppose that is one way, i'm also going to optimize the javascript executed on every page load, which should help browser strain, and possibly reduce the occurance of this "problem" (no longer a bug ) a little more

- Zero Tolerance
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  #23  
Old 03-05-2005, 01:00 AM
wacnstac wacnstac is offline
 
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Any update on this guy. It's causing lots of problems with my users.
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  #24  
Old 03-05-2005, 03:16 AM
oldengine oldengine is offline
 
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We just ran an evening session without it. But then, I told everyone to make sure their cursor is in the Post Message box when typing.
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  #25  
Old 03-08-2005, 11:09 AM
oldengine oldengine is offline
 
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This thing is still bugging us. I think we can put the ' away and most likely ZT has it pegged to the slower connections.
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  #26  
Old 03-08-2005, 05:40 PM
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Zero Tolerance Zero Tolerance is offline
 
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Read sv1cec's top post in this thread, this is nota bug, but an issue with internet explorer and slower internet connections, so you will have to give this information to your users.

- Zero Tolerance
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  #27  
Old 03-09-2005, 01:31 AM
wacnstac wacnstac is offline
 
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We NEED a fix for this. My users are about to declare mutiny and want me to go back to the old chat room. This and the fact that usergroup permissions don't work are killing me.
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  #28  
Old 03-22-2005, 10:46 AM
wacnstac wacnstac is offline
 
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Did older versions of vbchat not have this problem? I wonder what would cause the difference between versions if this is the case?
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  #29  
Old 04-08-2005, 05:04 PM
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wirewolf wirewolf is offline
 
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I just tried experimenting with some of my members, two on fast connections, one on a dial up, and one member on DSL. We tried using varied browsers, logging in and out. The dial up member said that the refresh of 8 seconds was too fast for him, and that he was, using IE6, but it didn't recreate the problem stated above. Go figure!
I upped the refresh to 15 seconds, and they all agreed that it was better.

Just a thought. Could you add a conditional to check for IE6 (and possibly a slow connection?), and if true, disable or up the refresh rate automatically. Then show a manual java refresh button or link for the user with the IE6, and display a instruct message on what to do at the bottom of the screen for said user?

One thing I did was to add a small table at the bottom of the Chat Room with some mini instructions and a tip or two. See attachment. I'm going to edit and add some of the Commands from the Help Page to this table.

John
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  #30  
Old 04-08-2005, 11:27 PM
oldengine oldengine is offline
 
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My cable modem was out last night and I had a taste of dial-up activity. Right off, I got into the situation of the space activating the post message, so I had one word per line. I did a Control-R and it finally settled down.
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  #31  
Old 04-18-2005, 01:48 PM
Doofendugel Doofendugel is offline
 
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Quote:
Originally Posted by wirewolf
I just tried experimenting with some of my members, two on fast connections, one on a dial up, and one member on DSL. We tried using varied browsers, logging in and out. The dial up member said that the refresh of 8 seconds was too fast for him, and that he was, using IE6, but it didn't recreate the problem stated above. Go figure!
I upped the refresh to 15 seconds, and they all agreed that it was better.

Just a thought. Could you add a conditional to check for IE6 (and possibly a slow connection?), and if true, disable or up the refresh rate automatically. Then show a manual java refresh button or link for the user with the IE6, and display a instruct message on what to do at the bottom of the screen for said user?

One thing I did was to add a small table at the bottom of the Chat Room with some mini instructions and a tip or two. See attachment. I'm going to edit and add some of the Commands from the Help Page to this table.

John
John, I like your information to user at the bottom of the chat screen (under message box). I do need to change my refresh rate, because I know folks are having an issue with that. I can't find the code string where it changes, and also wouldn't mind putting up something like you have on your screen. I am a 19th C. tinner, not a computer geek, so any help with my php would be most helpful to do this; codes anyone? It's driving us all crazy, too.

Regardless, I would still like to give a thumbs-up for this particular version of the chat program; 3/4 of our members cannot figure out how to post on the forum, but they DO talk in chat!

Pat
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