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  #21  
Old 03-27-2016, 03:16 PM
Jonm Jonm is offline
 
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It doesn't give a code just like this


vBulletin White Screen by Jon Morgan, on Flickr

--------------- Added [DATE]1459099017[/DATE] at [TIME]1459099017[/TIME] ---------------

No access to my admincp either, just gives me the same screen
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  #22  
Old 03-27-2016, 03:23 PM
Dave Dave is offline
 
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In FireFox you should be able to open the developers tool by pressing F12, keep that open and login again. Now check the console tab or network tab and see if there are any red errors.

I tried to login but it displays the incorrect username/password message so the script itself isn't broke. My guess is that a plugin is causing this. Disable any plugins related to the login or disable all of them and then enable them one by one to find out which one is causing this.
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  #23  
Old 03-27-2016, 03:24 PM
Jonm Jonm is offline
 
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When trying to access the admincp I get the same problem, is there another way of turning off the plugins?

--------------- Added [DATE]1459099603[/DATE] at [TIME]1459099603[/TIME] ---------------

Given me a 500 code error
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  #24  
Old 03-27-2016, 03:31 PM
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Max Taxable Max Taxable is offline
 
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I'm not having any problems browsing your site at all.
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  #25  
Old 03-27-2016, 03:33 PM
Jonm Jonm is offline
 
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Quote:
Originally Posted by Max Taxable View Post
I'm not having any problems browsing your site at all.
snap, but as soon as I login it turns white.
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  #26  
Old 03-27-2016, 03:34 PM
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Max Taxable Max Taxable is offline
 
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Quote:
Originally Posted by Jonm View Post
snap, but as soon as I login it turns white.
Interesting. Did you disable all plugins? You can do that in the config.php file you don't need ACP.

Put this at the top of the config file, right under where you see <?php

define('DISABLE_HOOKS', true);

Then later on re-edit the file and comment this out, to turn plugins back on:

//define('DISABLE_HOOKS', true);
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  #27  
Old 03-27-2016, 03:54 PM
Jonm Jonm is offline
 
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disabled the mods via the config file and I now have access to the site and admin cp
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  #28  
Old 03-27-2016, 05:19 PM
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TheLastSuperman TheLastSuperman is offline
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^ Then it's a mod (or a single plugin) doing this.

I would not while in admincp do this:
- Disable the first mod listed.
- Now remove the disable hooks code from config.php and re-upload.

Is the forum still all wonky looking?
- If Yes then that first mod you disabled is not the culprit. Now re-include the disable hooks code in the config.php file and re-upload again. Now re-enable that mod. *Continue with this process until you identify which mod is causing the issue*
- If no then it was in fact that mod, leave it disabled until you find out why. Uninstall if you can't nor ever used it and no data was saved into your database, after all if no fix and you can't use it no use to keep it.

Anything goes wrong this article will help you get back into admincp (but for now the disable hooks code works just fine for you, keep using that for now this article is last resort if nothing else works ect) here is the link: https://vborg.vbsupport.ru/showthread.php?t=259619

Possibly Related:
- If your host has upgraded your PHP version (some do regularly with or without notice, hopefully they notify you) and older mods or plugins were written to work in older versions of PHP -OR- If something in the older PHP version is now deprecated.
- I've seen .htaccess files cause this. Usually if it works when config.php is disabled it's not .htaccess however could be if you're using vBSEO or DBSEO.
- I've seen template edits cause this. Including and/or not limited to javascript and other <style>css codes</style> and such.
- Of course mods and/or plugins as noted above.
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  #29  
Old 03-27-2016, 05:33 PM
Jonm Jonm is offline
 
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thanks for that, I'll give it a go
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  #30  
Old 10-07-2017, 03:34 PM
Jonm Jonm is offline
 
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Quote:
Originally Posted by Jonm View Post
Help...


my forum has gone from looking like this



to looking like this




Yesterday it was fine. but this morning I tried to update the user tagging - https://vborg.vbsupport.ru/showthread.php?t=242733

and my site went tits up.. so I asked my host to restore from a backup but its still the same?

Anyone have any ideas?


right then folks, for some strange reason its gone again.... this time nothing I tried last time works this time...
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