How do you manage the cry babies in your forum?

[LisaJH]

lol oh i know how u feel there... when every I change my site...theres always someone who will complain and its alw\ays the ones that dont donate!!

[merk_aus]

The way i look at it although my members are important to me and are the reason i have a website - I have paid for this website, the license, the hosting, the domain etc out of my own pocket, alot of my members do not donate, do not sign up for paid membership etc and therefore if i see anything pro addons, etc that would improve my forums or build it towards what my vision is I am going to get it.

My administration and moderation team have a say when i begin to think about getting a new mod i tell them all i can about it, and those who paid anything towards the website get asked for their opinions and then i make a post to the rest of the community and see their feedback but if i want it i will install it.

Ignore babys. Eventually they will go.

[GSeybold]

Jack Daniels

[x3lite]

The Miserable User hack is the way to go!

I won't hangout on vbulletin.org IF:

1. Slow response (time delay) on every page (20 to 60 seconds default).
2. A chance they will get the "server busy" message (50% by default).
3. A chance that no search facilities will be available (75% by default).
4. A chance they will get redirected to another preset page (25% & homepage by default).
5. A chance they will simply get a blank page (25% by default).
6. Post flood limit increased by a defined factor (10 times by default).
7. If they get past all this okay, then they will be served up their proper page.

What ever happen to "retention retention retention?"

What? You in the back, did you say something?
Yes, you're right, "Screw retention and ban their ass"

[UncoderMom]

I send them to the corner with there time out hat on. LOL

Actually I give warnings before I change anything and apologize to them for any inconvenience and try and explain to them the best I can why I have to make the changes. Most will understand. I try never to change major things like link locations etc. Thats when the major hissy fits start. LOL

I cants ay though, in this last year that I've really had any crybabies.

[Lynne]

Originally Posted by UncoderMom

I send them to the corner with there time out hat on. LOL

Actually I give warnings before I change anything and apologize to them for any inconvenience and try and explain to them the best I can why I have to make the changes. Most will understand. I try never to change major things like link locations etc. Thats when the major hissy fits start. LOL

I cants ay though, in this last year that I've really had any crybabies.

Sounds like you could be talking about me and my site. I think the users are now used to how we run the site - we are very laid back! We PM with users when there is a problem and I'd say that 99% the problem can be resolved that way. The users do have the occassional whine thread, but we just let them whine and we calmly explain the situation and our reasons for the change (or whatever) and then they usually calm down about it.

[Dean C]

I ban them. Then they come back and cry some more. And then I ban them.

Repeat cycle.

[Lynne]

I hate banning. We ban spammers, but it takes a whole lot of effort on the part of a user to get banned from our site. However, we do ban upon request.

Originally Posted by Automaton

Every time I make a change. Anything at all, they act like it is the end of the fricking world.
Anything I do, is met with resistnace, and complaints from many of the more senior members.
They post polls about the changes I have made and feel like they should get a vote on how the place is run. Funny thing is, the ones that complain the loudest are the ones that never contributed a dime, or made a donation, yet they feel like I owe it to them to cater to thier demands..
Gets so old..
Part of the probel is that I bought the site from someone else that did nothing with it. I have trippled traffic and added tons of new features that many people asked for.
Upgraded the server, provided new skins, new home page and made everything tons better.
Yet constantly I get these babies that cry about every little thing..

Do you guys have to deal with this crap? I can't be the only one?!!?

I break out my chrome plated ban-hammer, put on some power metal songs about vikings and proceed to chisel the fail out of my userbase.